Assistant Clubhouse Manager
Muskoka Lakes Golf & Country Club
Muskoka, ON
Position Overview
Muskoka Lakes Golf & Country Club is seeking a hands-on, service-driven Assistant Clubhouse Manager to support and elevate all clubhouse operations, with a strong emphasis on food and beverage execution.
This role requires a visible leader who thrives on the floor, understands the rhythm of service, and takes ownership of delivering a consistently high standard across à la carte dining, halfway house operations, and club events.
Key Responsibilities
Food & Beverage Operations
- Oversee daily execution of à la carte dining, ensuring service is efficient, polished, and aligned with club standards
- Support the operation of the halfway house, maintaining speed of service, product quality, and a strong member-facing presence
- Actively manage service periods by directing staff, controlling flow, and maintaining consistency from kitchen to table
- Work closely with the culinary team to ensure seamless communication and execution
Service Standards & Member Experience
- Set and uphold a high standard of service with a focus on attentiveness, anticipation of member needs, and attention to detail
- Lead from the floor, engaging with members and ensuring a premium, personalized experience
- Address and resolve member feedback in real time with professionalism and accountability
Events & Coordination
- Assist in the planning and execution of club events, tournaments, and member functions
- Coordinate staffing, room setup, and service logistics to ensure seamless delivery
- Maintain consistency of service standards across both daily operations and larger-scale events
Team Leadership & Training
- Support recruitment, onboarding, and training of all front-of-house staff
- Develop and reinforce service standards through ongoing coaching and daily pre-shift meetings
- Assist with scheduling and ensure proper staffing levels across dining, halfway house, and events
- Foster a culture of accountability, professionalism, and teamwork
Dock & Member Services Oversight
- Provide oversight and coordination of dock staff to ensure a smooth and welcoming arrival and departure experience for members
- Ensure dock operations align with overall club service standards and communication flows back to the clubhouse
- Support integration between dock, golf, and clubhouse teams to deliver a cohesive member experience
Operational Excellence
- Assist with inventory management, ordering, and cost control within food and beverage operations
- Ensure cleanliness, organization, and maintenance standards are upheld across all service areas
- Support implementation and adherence to standard operating procedures and club policies
Qualifications
- 2 to 5 years of experience in food and beverage or hospitality leadership, preferably within a private club or upscale environment
- Strong understanding of restaurant and bar operations, including à la carte service and event execution
- Proven ability to lead, train, and motivate service teams
- close attention to detail and commitment to delivering consistent service standards
- Excellent communication and interpersonal skills
- Ability to work flexible hours including evenings, weekends, and holidays
What We Offer
- Competitive compensation based on experience
- Opportunity to develop within a high-performing private club environment
- A leadership role with direct impact on member experience and operations
- A dynamic, team-oriented culture in the Muskoka region
Pay: $1,350.00-$1,500.00 per week
Benefits:
- Casual dress
- Discounted or free food
- Flexible schedule
- On-site parking
Work Location: In person
