Travel agent skills and qualifications.
- talk to customers to understand their needs
- help customers find a suitable package holiday or plan independent travel
- make bookings and payments using online computer systems
- advise customers about passports, insurance, visas, vaccinations, tours and vehicle hire
- inform customers of changes like cancelled flights
- arrange refunds and handle complaints
- meet sales targets
- keep up to date with developments in the travel industry
customer service skills.
excellent verbal communication skills.
the ability to sell products and services.
to be thorough and pay attention to detail.
administration skills.
active listening skills.
a desire to help people.
to be able to use a computer and the main software packages competently
Job Types: Full-time, Permanent
Pay: $18.00-$25.00 per hour
Location:
- Dawson Creek, BC (required)
Work Location: In person
