Title: AWS Production Support Engineer
Location: Toronto, ON (Onsite)
Duration: Fulltime
PR and Canadian Citizen Only
Video Interviews
Job Description:
"Total Experience: 6-8 years
Required Skill Sets:
Provide L2 L3 support for enterprise Cloud Platform Services (CPS) across AWS environments
Support platform components including networking, IAM, compute, storage, monitoring, and security services
Troubleshoot incidents, perform root cause analysis, and ensure platform stability and SLAs
Support IaC-based platforms (AWS CDK Terraform CloudFormation) and CICD pipelines
Assist application teams with cloud onboarding, access issues, and operational support
Participate in 247 production support, change management, and incident problem management processes"
