West Neighbourhood House is a multi-service, neighbourhood-based agency that has served the diverse
communities of downtown west Toronto since 1912. The central purpose of West Neighbourhood House is
to enable less-advantaged individuals, families and groups in the community to gain greater control over
their lives and community.
The Meals on Wheels program delivers meals to meet the needs of frail, disabled, chronically ill, and/or
vulnerable older adults with special requirements, seven days per week. The Transportation Program
provides rides to frail seniors, 5 days a week. You will support the Meals on Wheels program delivery and
assist with supporting the Transportation program.
West Neighbourhood House is actively seeking qualified applications from Indigenous, Black
and People of Colour, people with disabilities, women and people of all sexual orientations
and gender identities/expressions. Applicants with lived experience as a participant of West
Neighbourhood House programs, or related programming from similar organizations, are
also strongly encouraged to apply.
West Neighbourhood House will provide accommodation throughout the recruitment &
selection process to applicants with disabilities. During any stage of the recruitment process,
please indicate the nature of any accommodation(s) you may require. Any information
received relating to accommodation measures will be addressed confidentially.
Requirements:
- Assist in meal ordering, heating, delivery, route updating and record keeping;
- Provide support to program team as required including driving and running as needed;
- Assist in client intake assessments, maintaining a supportive and professional relationship with
clients, caregivers and other providers;
- Assist in the training and support of volunteers, volunteer scheduling and monitoring;
- Assist in problem solving and respond to emergencies involving clients and volunteers;
- Provide support to transportation program when required including driving;
- Provide support to Team and Unit as required;
- Perform other duties as required.
Qualifications:
- Knowledge of the needs of persons who are frail, chronically ill, cognitively impaired and palliative
elderly or persons with disabilities;
- Computer literacy, good working knowledge of Office 365 including excel spreadsheets, client
database management (Alayacare), coupled with an ability to produce letters, memos, forms, concise
statistical and narrative reports;
- Ability to lift 5 – 10 lbs, travel, walk distances (up to 500 m), climb stairs;
