Operations Manager (A-Player Only)
Greater Vancouver & Fraser Valley
Phantom Pest Solutions
Read This First – This Role Is Limited
Only applicants who follow the application instructions at the end will be considered.
Phantom Pest Solutions is expanding — and we’re looking for a high-level Operations Manager to step in and help scale our growing company.
This is not a maintenance role.
This is for someone who can lead, execute, and elevate an operation.
About Phantom
We are a Vancouver-based premium pest control company serving clients from Sea to Sky to Abbotsford.
Our reputation is built on:
- 5-star service
- High-end clientele
- Strong systems and accountability
- A team we protect and invest in
Our clients trust us with their homes and businesses — and that comes down to the people we hire.
What Sets This Role Apart Leadership Position With Real Impact
You will be directly responsible for:
- Operations performance
- Team accountability
- Revenue growth
- Execution across the business
Compensation & Growth
- Competitive base salary
- Performance-based bonuses tied to KPIs
- Long-term leadership growth opportunities
Career Trajectory
This is not just a job — this is a career path into senior leadership within a scaling company.
Proven performers move up fast.
Your Mission
Own operations.
Drive performance.
Build a team that executes at a high level — consistently.
What You Will Be Responsible ForOperations & Scheduling
- Maintain a high-efficiency, near-full schedule
- Ensure technicians are prepared and equipped daily
- Eliminate gaps between office and field execution
Team Leadership
- Hold technicians and office staff accountable
- Coach, develop, and elevate team performance
- Address issues directly and professionally
- Build a culture of ownership and execution
Revenue & KPIs
- Drive close rates and conversion performance
- Ensure follow-ups on inspections and proposals
- Increase monthly recurring revenue
- Monitor production metrics and improve them
Quality & Client Experience
- Maintain a premium level of service delivery
- Ensure clean, professional execution across all jobs
- Protect and elevate the Phantom brand
Systems & Accountability
- Track and act on performance metrics daily
- Identify problems early and solve them fast
- Improve systems — not just maintain them
We’re Not Looking for Everyone — We’re Looking for You If:
- You have minimum 3 years of pest control management experience
- You have a proven track record of leadership and results
- You are highly organized and detail-oriented
- You are confident holding people accountable
- You move fast and solve problems without excuses
- You take pride in running a tight, high-performing operation
Bonus If You:
- Have experience scaling a service business
- Understand KPIs, routing, and field efficiency deeply
- Thrive in fast-growth environments
- Naturally take ownership without being asked
What Success Looks Like
- Full, optimized schedule
- High-performing, accountable team
- Strong close rates and growing revenue
- Minimal errors, delays, or missed opportunities
- Operations that feel tight, controlled, and scalable
This Position Is Limited
We are building something special at Phantom — and we protect our culture fiercely.
If you're looking for:
- A place to grow
- A team that values excellence
- A real opportunity to lead
Then we want to hear from you.
To Be Considered
We review applications on a rolling basis and will close this posting once the right candidate is found.
To Apply:
- Send your resume to the email provided on this listing
- Send a 3-minute video telling us:
- Who you are
- Your leadership experience
- What you know about Phantom
- Your 3-year goals
Send video via text or WhatsApp: 604-364-3626
Learn More About Us
Instagram: @phantompestsolutions
Website: www.phantompestcontrol.com
Pay: $80,000.00-$110,000.00 per year
Experience:
- pest control management: 3 years (required)
Work Location: In person
