Dental Administrator – Uplands Dental (Thornhill, ON)
About Us
Uplands Dental is a modern, patient-focused dental practice committed to delivering exceptional care in a welcoming and professional environment. We pride ourselves on strong relationships with our patients and a team culture built on respect, efficiency, and excellence.
Position Overview
We are seeking a highly organized, friendly, and detail-oriented Dental Administrator to join our growing team. This role is ideal for someone who thrives in a fast-paced environment and is passionate about providing outstanding patient experiences.
Key Responsibilities
- Greet and welcome patients with a warm, professional demeanor
- Manage appointment scheduling and optimize the daily schedule
- Handle incoming calls, emails, and patient inquiries
- Process insurance claims, pre-determinations, and billing
- Collect and record payments accurately
- Maintain patient records and ensure confidentiality
- Coordinate treatment plans and follow-ups with patients
- Support the clinical team with administrative needs
Qualifications
- Previous experience in a dental office (preferred)
- Knowledge of dental software (e.g., Tracker, Dentrix, AbelDent) is an asset
- Strong communication and customer service skills
- Excellent organizational and multitasking abilities
- Familiarity with dental insurance and billing procedures
- Professional, reliable, and team-oriented attitude
What We Offer
- Competitive compensation (based on experience)
- Supportive and collaborative team environment
- Opportunity for growth and long-term career development
- Modern, well-equipped office
Schedule
- Full-time available
- Monday-Thursday & 2 Saturdays per month
How to Apply
Please submit your resume and a brief cover letter outlining your experience and why you would be a great fit for Uplands Dental.
Job Types: Full-time, Permanent
Pay: $21.00-$34.00 per hour
Expected hours: 34 – 42 per week
Benefits:
- Company events
- Dental care
- On-site parking
- Paid time off
Work Location: In person
