The Business Analyst role provides solution consulting services to Omni Logic Solutions clients in Microsoft Dynamics 365 and Business Central (ERP), LS Retail (LS Central) and AI Evaluations
Our BA manage key stakeholder relationships while gathering requirements, analyzing data, and working with a team in a fast-paced changing environment.
Key Responsibilities & Activities
- Participates in all key areas of project methodology including: Diagnostic, Proof of Concept, Analysis, Specification Documentation, Training, Software installation, and other related services
- Provides consulting services and advises clients on solution best practice strategies for successful implementations
- Support and cooperate with Project Managers to move implementations forward.
- Ensure key results are achieved in accordance with the project plan by analyzing current business systems and processes, generating solutions and formulating recommendations/options, and supporting members of the project in reaching decisions that are within project scope and timelines.
- Implement and contribute to the implementation of effective processes to assess project risks, identify risk mitigation strategies and monitor risk throughout the project life cycle.
- Review, analyze and define current/future state processes and contributes to the development of specifications and testing for all identified development, system modifications, and installations.
- Respond to support cases with a quick turnaround to resolution for clients
- Communicate proactively with colleagues and clients
- Performs and assists with analysis workshops with clients to define business, process, functional requirements and data element requirements
- A MUST have requirement is writing FRD, BRD, Statement of Work, Test Cases and other documents for multiple projects
- Provides regular updates (project status, issues for escalation, billable hours) to key individuals involved in the project
- Assists project teams, Partner project teams and Client project team members
- Troubleshoots software and implementation issues and provides, where required, workaround and functional implementation guidance
- Experience in integration and implementation projects a huge asset
- Participates in all internal project planning sessions and team meetings as required
- Multi project owner and multi-tasker
Education and Certifications
- Minimum 2 years’ experience in a similar role in a growth environment
- University Degree or College Diploma in Computer Science
- Valid driver’s license
Knowledge, Skills & Abilities
- Prior experience with Microsoft Dynamics Business Central (ERP), CRM or similar is a plus
- Strong organizational ability
- Detail & Result oriented
- Must be proactive, self-motivated and strong in time management
- Prepared to show initiative in improving existing processes and defining new ones
- Demonstrated strong team work ethic and the ability to lead and manage others
- Must be a strong communicator (written and verbal) both with internal staff and external clients
- Must have a strong sense of business process and provide best practice strategies for Microsoft Dynamics Business Central (NAV) and/or Microsoft Dynamics CRM.
- Be a creative problem solver
Benefits:
- Extended health care
- On-site parking
- Casual dress
- Hybrid Work
Job Types: Full-time, Permanent
Pay: $60,000.00-$75,000.00 per year
Benefits:
- Casual dress
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care
Application question(s):
- Functional and Technical Documentation ?
Experience:
- Business analysis: 2 years (required)
- D365 Business Central: 2 years (required)
Language:
Location:
- Burnaby, BC V5J 5H8 (preferred)
Work Location: Hybrid remote in Burnaby, BC V5J 5H8
