About Us: At Casa Dental, we pride ourselves on creating a warm and welcoming environment for both our patients and our team. Located in beautiful Mississauga, our clinic is known for its friendly atmosphere and dedicated staff. We are currently seeking a passionate and experienced Dental Receptionist to join our growing team. You can read more about us at www.casadental.ca
Position Overview: We are looking for a skilled, enthusiastic, and reliable Dental Receptionist with experience to join our team Monday to Thursday and Saturday. The ideal candidate is patient-focused, highly organized, and has excellent communication skills, along with a positive and proactive attitude. If you’re seeking a supportive and collaborative work environment where you can truly make a difference in patients’ experiences, Casa Dental is the place for you.
Key Responsibilities:
- Greet and welcome patients as they arrive at the dental office
- Answer phone calls and schedule appointments for patients
- Verify insurance coverage and collect necessary patient information
- Maintain patient records and update electronic medical records (EMR) system
- Assist with billing and insurance claims processing
- Provide administrative support to dental staff
- Manage patient flow and ensure a smooth operation of the front desk area
- Follow office protocols and maintain confidentiality of patient information
Please note that this job description is not exhaustive, and additional duties may be assigned as needed.
Schedule:
- Monday to Thursday: 9:00 AM - 6:00 PM
- Saturday: 9:00 AM - 2:00 PM
Qualifications:
- Minimum of two years of previous experience working in a medical or dental office setting
- Familiarity with Tracker or similar software
- Proficient in using phone systems and handling multiple phone lines
- Strong administrative skills, including data entry and record keeping
- Knowledge of medical terminology and dental procedures is a plus
- Excellent communication and interpersonal skills to interact with patients and dental staff
- Ability to multitask, prioritize tasks, and work in a fast-paced environment
What We Offer:
- A supportive and friendly team environment
- Competitive compensation
- Opportunities for professional development
- A well-equipped and modern clinic
Join us at Casa Dental and help us continue to provide exceptional dental care to our community. We look forward to welcoming you to our team!
Casa Dental is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Type: Full-time
Pay: From $29.00 per hour
Benefits:
- Dental care
- On-site parking
Education:
- Secondary School (preferred)
Experience:
- Dental Receptionist: 2 years (required)
Work Location: In person
