JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
What this job involves:
JLL is hiring a Facilities Manager (FM) for one of it's key clients in Edmonton. The FM is the single point of contact responsible for facilities management, assisting the Account Manager and the facilities team with the delivery of quality facility management services. We will rely on the FM to ensure exceptional client satisfaction through coordinating and managing tenant requirements and service delivery. The ideal candidate is a passionate proactive manager that thrives in a fast-paced environment.
What your day-to-day will look like:
Essential Functions
Work in conjunction with the Account Manager to develop and execute overall vision of facilities team.
Ensure all Client and JLL safety procedures are followed.
Discuss with the Client any concerns, challenges or changes that are needed. Keep the client well informed. Advise, when away, the correct staff to speak with on matters
Oversee the operational aspects of the properties in a manner which protects, maintains, and improves the value of the client's sites.
Manage third-party contractors / vendors engaged in operating and maintaining properties Inspect sites routinely to guarantee that building services are at the highest level of quality standards
Monitor and review preventive maintenance programs and drive continuous improvement in all site performance.
Maintain Sites using Service Level Agreements and key performance indicators.
Assist in site incident investigation, utilize structured problem solving to identify root cause of failures.
Be aware of Operating & Capital budgets and maintain yearly & 10-year forecasts.
Point of contact for afterhours calls is required.
Relationship Management
Develop and maintain positive relationship with Client Managers, Operations teams and Sub-Contractors. Primary interface with client representatives. Collaborate to determine client expectations. Ensures delivery of committed services and overall satisfaction with JLL performance.
Demonstrate leadership, responsiveness, and creativity in finding solutions for service delivery. Ensure best practices are implemented to meet client expectations·
Represent the maintenance of good relationships with client groups, landlords, tenants, subtenants, and client sub-contractors at each leased / owned Property
Identify opportunities to improve quality, customer service and cost performance, and execute approved plans.
Maintenance
Oversee ongoing preventive and repair response work orders on facility mechanical, electrical, plumbing, and other installed systems, equipment, and other components.
Perform facility inspections and due diligence efforts, reporting on as found conditions impacting satisfactory client occupancy and operations.·
Support the Account Manager in the implementation of short and long-term projects for the client.
Required Qualifications:
Minimum 3 years’ experience of supervisory experience facilities management or related field.
Well-versed in technical/engineering operations and facilities management best practices.
Knowledge of all federal, provincial, and local codes and ordinances pertinent to facilities planning, design, construction, and maintenance.
Financial acumen
Leverage Technology to maintain and enhance maintenance while driving cost savings.
Excellent communication skills.
Strong analytical, organization and presentation skills.
Preferred Qualifications:
An Associates or Bachelor’s degree in Facilities, Property, Business or related field
Facilities Management Professional (FMP) designation
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
