WorkWell Spaces — Community & Operations Associate
Location: Burlington, ON
Job Type: Full-Time or Part-Time (Open to preference)
Reports To: Ownership / Management
About Us
At WorkWell Spaces, we provide a dynamic, collaborative, and inclusive shared workspace for Burlington’s professionals, freelancers, and growing businesses. We pride ourselves on offering a seamless, energetic environment where our members feel supported, inspired, and connected.
The Role
As our Community & Operations Associate, you are the face of our space and the anchor of our daily operations. This is a highly collaborative, multi-faceted role perfect for an outgoing, proactive professional. You will balance a warm, welcoming presence at the front desk with behind-the-scenes ownership of our digital community presence and daily environment upkeep.
If you love connecting with people, take pride in creating a beautiful physical space, and have a knack for digital storytelling, we want to hear from you.
Key Responsibilities
- Community & Front Desk Excellence:
- Warmly greet members, guests, and visitors, creating an inclusive and helpful first impression.
- Act as the primary point of contact for day-to-day member inquiries, mail handling, and basic technical troubleshooting (e.g. Wi-Fi login support).
- Conduct engaging tours for prospective members and explain our workspace packages.
- Digital Presence & Social Media:
- Manage and create engaging content for our active social media channels (Instagram, Facebook, Google, etc.) to showcase our community and attract new members.
- Help draft community newsletters or internal updates regarding upcoming space events.
- Space Readiness & Daily Upkeep:
- Maintain high standards for the presentation and comfort of the workspace throughout the day.
- Perform light cleaning and reset duties to keep communal areas, meeting rooms, and kitchen/coffee stations welcoming, tidy, and fully stocked.
- Monitor the space for any general maintenance needs, addressing minor issues promptly or escalating them to management/vendors as required.
Qualifications & Attributes
- Superb Communication Skills: Naturally outgoing, approachable, and passionate about building positive professional relationships.
- Strong Work Ethic: A proactive self-starter who takes pride in ownership and handles a multi-faceted task list with excellent attention to detail.
- Digital Savvy: Comfortable creating basic content (reels, photos, captions) for social media platforms. Experience with Canva or scheduling tools is an asset.
- Adaptability & Reliability: Punctual, organized, and enthusiastic about supporting various areas of a growing business.
- Experience in hospitality, retail, customer service, or office administration is a strong asset.
Schedule
· Hours: We are open to candidates seeking either Full-Time or Part-Time hours (typically within Monday to Friday, daytime hours). Please specify your preference in your application.
· This role may include added responsibilities, and will periodically require work outside of normal operating hours.
Our organization is committed to providing an inclusive and barrier-free environment. If you require accommodation during the hiring process, please let us know, and we will work with you to meet your needs.
How to Apply
Please submit your resume along with a brief note introducing yourself and letting us know whether you are looking for part-time or full-time hours.
Pay: $21.00-$25.00 per hour
Work Location: In person
