Wellness Hotel Front Desk Associate, you will serve as the welcoming face of our hotel, ensuring smooth check-in and check-out processes, addressing guest inquiries with professionalism, and providing exceptional customer service.
Duties
- Greet guests warmly upon arrival, providing a friendly and professional first impression
- Manage multi-line phone systems to handle reservations, inquiries, and guest requests efficiently
- Check guests in and out accurately while explaining hotel amenities and policies clearly
- Assist guests with their needs by offering information on local attractions, dining options, and hotel services
- Handle guest concerns promptly and courteously, escalating issues when necessary to ensure satisfaction
- Maintain accurate records of guest stays, reservations, and billing details
- Coordinate with housekeeping and maintenance teams to ensure guest rooms are prepared to high standards
Join us to be part of an energetic team dedicated to delivering outstanding hospitality experiences! Your passion for service and ability to connect with guests will make a lasting impact in our welcoming environment.
Pay: $16.00-$18.00 per hour
Work Location: In person
