Director of Services
Permanent, Full Time
McMan, Family Youth and Community Services Association
Edmonton and North Region
McMan Youth, Family Youth and Community Services Association is a dynamic not-for-profit, social service agency that provides a comprehensive range of programs and services in Edmonton and Northern Alberta. Our Mission is to support and encourage individuals and families to achieve their full potential as members of their community. We embody our organizational Values of Commitment, Trust, Empathy, Respect and Genuineness in our daily practice. We’re proud of the work we do and the individuals we support.
About this Opportunity
Reporting to the Executive Director and acting as an integral member of the senior leadership team, the Director of Services is responsible for fostering an environment where effective service delivery and ideal outcomes for individuals are possible, fulfilling commitments to funders, meeting regulatory requirements, and facilitating opportunities to consistently deliver a high standard of practice and continuous quality improvement.
Key areas of focus include:
· Works collaboratively with the strategic leadership team; provides leadership and fosters and environment that aligns with organizational values and mission.
· Implement assigned strategic goals; develop and implement operational plans fitting within those goals.
· Provide effective leadership, support and coaching to a team of program managers overseeing a variety of programs and services.
· Initiate, build and enhance relationships with funders, external partners, and community stakeholders.
· Ensures financial, contractual, and regulatory compliance; completion of required reporting, budget oversight, and ensures programs meet or exceed all required standards.
· Creates opportunities for enhancements to service provision, expansion of service, and operational efficiencies.
What We’re Looking For
· A degree in Management, Human Services, or other related fields of study, and a minimum of five years’ experience in a Service Director role in a mid-sized organization. Equivalencies may be considered. Master’s degree preferred.
· Demonstrated experience in leading and implementing strategic initiatives and operational projects of varied scopes and significance using sound leadership, financial, project management and change management principles and practices.
· Effective communication and problem-solving skills. Strong analytical, critical thinking, organizational and time management skills are essential.
· Demonstrated interpersonal and leadership skills; the ability to build and maintain relationships with multiple stakeholders.
· Ability to travel, including overnight stays when required, of up to approximately 20% of the time.
· Satisfactory security checks including Police Information Check (CPIC) and Childrens Intervention Check
· Class 5 driver’s license, road worthy vehicle, and comfort driving to various locations are required.
What’s Great About Working with Us
· This is an excellent opportunity for an individual who enjoys working collaboratively as part of a team that prioritizes excellence, effort, collaboration, and community.
· A chance to work with a talented and engaged team of professionals in an organization with a great reputation that offers tremendous service in the community.
· Great paid time-off, extended health, and other related benefits.
· An opportunity to work with an organization with a great culture, that values and recognizes the humans that work with us and talent they bring to the table.
The salary range for this position is $100,680 to $120,224 annually commensurate with education and experience. McMan offers a comprehensive extended health benefits package, flexibility, and generous time off as part of our compensation package. Interested applicants should submit their applications, including the competition number DSP01-26, to through Indeed by 4:30 p.m. on August 18, 2026.
McMan Youth, Family and Community Services is committed to an equitable, diverse, and inclusive workforce. We welcome applications from all qualified candidates. We encourage First Nations, Métis, and Inuit persons; members of visible minority groups; persons with disabilities; persons of any sexual orientation or gender identity and expression; and all those who may contribute to the further diversification of ideas and the organization to apply.
We thank all applicants for their interest; however, only those individuals being considered will be contacted.
#INDHP
Pay: $100,680.00-$120,224.00 per year
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- Paid time off
Application question(s):
- This position requires the ability to travel, including overnight stays when required, of up to approximately 20% of the time. Are you willing to travel?
Education:
- Bachelor's Degree (preferred)
Experience:
- Service Director role in a mid size organization: 5 years (required)
Licence/Certification:
- Class 5 License, Drivers Abstract, and auto insurance (required)
Work Location: In person
