Job Overview
We are seeking a detail-oriented, organized, and bilingual Office Manager Assistant to join our team. This is a unique hybrid role offering excellent flexibility: you can work from home for most of the year with a flexible schedule, transitioning to a full-time schedule during our peak summer season.
The ideal candidate will assist with daily administrative tasks, manage internal documentation, and serve as a key communication link between our clients and drivers. Fluency in both English and Mandarin is required for this position.
Key Responsibilities
- Administrative Support: Handle internal paperwork, file organization, and digital record-keeping.
- Document Control: Create, format, and dispatch internal company documents, reports, and notices.
- Operations Coordination: Communicate operational details and schedules between customers and drivers to ensure smooth service delivery.
- Customer Service: Answer phone calls and respond to emails professionally in both English and Mandarin, addressing inquiries from clients and team members.
- General Office Tasks: Assist the Office Manager with ad-hoc administrative projects as needed.
Work Schedule & Flexibility
- Off-Peak Season: Part-time with flexible hours. You can work from home (remote)
- Peak Season (Summer): Requires a commitment of more than 3 days per week (5 days likely) to support our busiest period.( at least 1 day in the office)
Qualifications & Requirements
- Language Skills: Professional proficiency in both English and Mandarin (written and spoken). Must be comfortable handling phone calls and emails in both languages.
- Technical Skills: Proficient in Microsoft Office (Word, Excel) and Outlook for daily email correspondence and scheduling.
- Communication Skills: Strong interpersonal skills with the ability to coordinate effectively between drivers and clients.
- Work Ethic: Reliable, self-motivated (especially when working remotely), and able to multitask in a fast-paced environment during peak seasons.
What We Offer
- Flexible working hours during the off-peak season.
- Work-from-home flexibility (Hybrid model).
- A supportive and dynamic team environment.
Job Type: Part-time
Pay: $18.00-$19.00 per hour
Flexible language requirement:
Work Location: Hybrid remote in Richmond, BC V6X 4A5
