Guest Experience Associate (Kitchen Hand)
Location: Métis Crossing, Smoky Lake, AB
Closing Date: Until Suitable Candidates Found.
Position Status: Casual
Step Into a Story That’s Bigger Than You.
At Métis Crossing, you won’t just find a workplace, you’ll find a calling. This is a place where the past breathes through every fiddle strum, every bead, every story told around a crackling fire under the northern sky.
Perched on the banks of the majestic North Saskatchewan River, Métis Crossing is Alberta’s first major Métis cultural destination; a place of learning, healing, and celebration. Our Lodge, Cultural Gathering Centre, and sweeping landscape are not just buildings or land; they are living reflections of Métis pride and perseverance.
The Opportunity
Métis Crossing seeks a team member for the position of Kitchen Hand. The successful applicant will play an integral role in supporting the culinary vision at Métis Crossing including the preparation and serving of indigenous cuisine and supporting special events working with the head chef and the ‘back-of-house’ team. While your primary responsibilities will align with those of Kitchen Hand, you will be required to assist with other duties as needed to support the organization's operational needs.
Key Responsibilities
- Assist with food and beverage preparation to support kitchen operations.
- Maintain and clean workstations, ensuring food areas are wiped down and sanitized regularly.
- Use and wear equipment, devices, and protective clothing as required by Métis Crossing and in compliance with Occupational Health and Safety (OHS) standards.
- Follow WHMIS guidelines at all times.
- Perform other “back of house” duties as assigned.
Skills & Competencies
- Strong oral communication skills.
- Ability to deliver a positive guest experience.
- Experience working with diverse audiences of various cultural backgrounds and ages.
- Flexibility to adapt to changes in schedule and assignments.
- High attention to detail and commitment to maintaining cleanliness and organization.
- Capability to work independently, as part of a team, and under the direction of others.
- Comfortable working in a noisy, fast-paced, multitasking environment.
- Physical capability to lift up to 50 pounds and work in a physically demanding area, including standing for extended periods during shifts.
Preferred Qualifications
- Basic understanding of food service operations and requirements.
- Previous experience as a kitchen helper or server is an asset.
- Certification in WHMIS and basic First Aid.
- Knowledge of safe and sanitary food handling procedures.
- Familiarity with Alberta history, cultural diversity, and Métis heritage.
Other Requirements
- Availability to work a mixed schedule, including days, evenings, and weekends.
- Ability to work on-site at Métis Crossing in Smoky Lake.
- A clear Criminal Record Check is required.
What we Offer:
- A rich Indigenous cultural experience.
- The opportunity to work at the first major Métis cultural interpretive center.
- Training to support your professional development.
Please send your resume to [email protected]
Métis Crossing thanks all applicants for their interest. Only applicants selected for an interview will be contacted. No phone calls please
Job Type: Casual
Work Location: In person
