Job Overview
We are seeking a dedicated and organized Dental Receptionist to join our team. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service while managing the administrative tasks of our dental office. This role is essential in ensuring a smooth and efficient operation at the front desk, contributing to a positive patient experience.
Duties
- Greet patients warmly and assist them with check-in and check-out processes.
- Schedule appointments and manage the dental office calendar effectively.
- Handle phone inquiries, providing information about services and addressing patient concerns.
- Maintain accurate patient records using electronic medical records systems such as AbelDent.
- Process patient payments and insurance claims in a timely manner.
- Ensure that the front desk area is organized and welcoming at all times.
- Collaborate with dental staff to facilitate smooth patient flow and communication.
Qualifications
- Previous experience in a dental office or medical office setting is preferred.
- Proficiency in using phone systems and electronic medical records software.
- Strong administrative skills with attention to detail and organizational abilities.
- Excellent communication skills, both verbal and written, to interact effectively with patients and staff. Bilingual (English/Mandarin) are recommend.
- Ability to multitask in a fast-paced environment while maintaining professionalism.
- Familiarity with AbelDent software is a plus but not required; training will be provided.
- A positive attitude and a commitment to providing outstanding patient care are essential.
- Hard-working and excited to learn and grow with us.
Job Types: Full-time, Part-time
Pay: $22.00-$30.00 per hour
Benefits:
- Dental care
- On-site parking
Work Location: In person
