The Universal Worker (DR Server/ Housekeeper) is responsible for ensuring food is served in a courteous and efficient manner, following proper food handling practices; and sustaining The Berkeley properties at the highest level of cleanliness, ensuring exemplary service, in a courteous and efficient manner.
Food Service:
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Serve meals in a courteous and efficient manner, providing exemplary customer service.
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Maintain knowledge of the menu, dietary restrictions, and available items.
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Strictly adhere to food and safety standards.
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Follow correct serving techniques for all types of food and beverage on the menu.
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Listen to and solicit resident feedback regarding their dining experience.
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Ensure serving areas, dining room, dishes, floors, etc. are cleaned and set to specific standards.
Cleaning:
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Perform cleaning duties in resident suites and throughout the building.
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Offer professional, friendly, and engaging service.
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Follow all safety and sanitation policies.
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Act as a team member and work cooperatively and supportively with other departments.