Senior Solutions Consultant

ConvergentIS -
Canada

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Job details

Permanent | Full-time

Qualifications

Computer science
Oracle
Computer Science
Procurement
Enterprise software
SAP
Supply chain
ERP systems
Information Systems
Bachelor's
Management consulting
Design thinking
Business
Requirements gathering
Communication skills

Full job description

Are you passionate about user experience and the customer journey? Do you want to apply your skills in an organization that blends technology, design thinking, and business process transformation?

ConvergentIS is seeking a Sr Solutions Consultant to collaborate with our user experience and business process teams to facilitate requirements gathering, document processes, and configure solutions that help our clients work smarter, all while delivering an exceptional user experience.

Who We Are:

We are a technology company headquartered in Calgary with a strong focus on enhancing the user experience on enterprise systems. Founded in 2002, we are an SAP partner at the leading edge of SAP technology and have built a new procurement platform, Rio, that automates intake requests and orchestrates business process with any software solution.

At ConvergentIS we have a spark, a code, a way we work, a way we behave, and it's the core of our team's success. It's more than a value statement: it's our culture. Our spark means:

Performing exceptionally and achieving high standards at every opportunity
Enabling our customers and our team members
Being flexible and innovative
Maintaining strong alignment with our goals and values

We encourage you to visit our website to learn more about our company and what we do.

What Are We Looking For?

Someone who has:

The motivation, creativity, and passion to design and craft great enterprise software solutions.
The capacity to listen to users and understand the core business problem.
A sense of pride in their work, a desire to deliver solutions with a strong user experience.
A large capacity to care about doing the right thing for our clients.
A high likeability factor, the type of person that people want on their team.
Integrity and a straightforward approach to problem resolution

Responsibilities:

Build trusted client relationships by guiding them through business process discovery, optimization, and solution implementation
Lead and facilitate clients in requirement-gathering workshops to understand end-user needs and project requirements.
Map out current and future-state business processes, helping clients align operations to maximize the value of the Rio platform.

Collaborate with stakeholders to document requirements, develop user stories, and design process flows that drive efficiency and adoption.

Configure system requirements (in our Rio platform) once requirements have been determined to deliver intuitive, business-aligned outcomes and test the solution once configured.
Collaborate with stakeholders to document requirements, develop user stories, and design process flows that drive adoption.
Validate solutions through user feedback, testing, and iteration.
Communicate complex business processes and solutions through clear diagrams, process maps, and prototypes to ensure alignment and understanding.

Skills & Qualifications:

Bachelor’s degree in Business, Information Systems, Computer Science, or related field
7+ years of professional experience, ideally in management consulting, functional consulting, business process design, or innovation management.
Experience in supply chain or procurement is an asset
Has experience in ERP solutions such as SAP, Oracle or Dynamics
Strong facilitation skills with a proven track record of guiding clients through process discovery and optimization.
Exceptional critical thinking and problem-solving skills with the ability to translate complex workflows into simple, visual narratives.
Excellent communication skills, both written and visual, and the ability to work independently or collaboratively in virtual and in-person environments.

Please submit a brief cover letter, your resume, and a way for us to view examples of your work.

How to apply:

Email your résumé (PDF) and a brief cover note to [email protected].

In the subject line, please include the role and your full name in the following format:

Role - Full Name
Example: “Project Manager - Jane Doe”

If the subject line is not formatted this way, your application may not be properly received by our system.

Apply Now

Who We Are:

What Are We Looking For?

Responsibilities:

Skills & Qualifications:

How to apply:

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