We are seeking a Telecom ServiceNow CSM Consultant to design and implement customer service solutions supporting telecom subscribers, service fulfillment, customer care, and digital customer experience initiatives.
- ServiceNow CSM
- Customer Service Management
- Case Management
- Customer Workflows
- Service Portals
- Knowledge Management
- Omnichannel Support
- CRM Integrations
Candidates must have prior Telecom industry experience.
