Job Summary
We are seeking a professional and organized Administrative Assistant/Receptionist to join our team. This role is vital in ensuring smooth office operations, providing exceptional customer service, and supporting administrative functions. The ideal candidate will have strong clerical skills, proficiency in office software, and excellent communication abilities. This position offers an engaging work environment where attention to detail and organizational skills are highly valued.
Duties
- Greet visitors and clients at the front desk with professionalism and courtesy
- Manage phone system, screen calls, and direct inquiries appropriately
- Perform data entry tasks accurately using Microsoft Office, Google Workspace, and QuickBooks
- Handle filing, document management, and record keeping to maintain organized office files
- Assist with appointment scheduling and calendar management for staff and clients
- Support bookkeeping activities including basic invoicing and payments
- Provide customer support via phone, email, or in person, ensuring excellent service standards
- Proofread documents for accuracy and clarity before distribution
- Maintain a clean and organized reception area to promote a welcoming environment
- Perform general clerical duties such as photocopying, scanning, and mailing
Qualifications
- Proven experience in office administration or clerical roles; prior medical or dental office experience is a plus
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook), Google Workspace, and QuickBooks
- Strong computer skills with the ability to learn new software quickly
- Excellent organizational skills with keen attention to detail
- Effective communication skills, including phone etiquette and customer service expertise
- Ability to manage multiple tasks efficiently in a fast-paced environment
- Experience with multi-line phone systems and front desk operations preferred
- Capable of typing accurately at a high speed and proofreading documents effectively
- Prior bookkeeping or data entry experience is advantageous
- Professional appearance and demeanor with a friendly attitude toward clients and team members
Pay: $17.20-$26.08 per hour
Benefits:
- Flexible schedule
- On-site parking
Work Location: Hybrid remote in Brampton, ON L6W 3V1
