We are seeking a professional and organized Front Desk Receptionist to join our PHYSIOTHERAPY, MASSAGE AND CHIROPRACTIC Clinic. The ideal candidate will serve as the first point of contact for patients and visitors, providing exceptional customer service and ensuring smooth daily operations within the office. This role requires strong communication skills, familiarity with physiotherapy office procedures, and proficiency in office management systems. Prior experience with software such as Practice Perfect is highly desirable. The successful candidate will contribute to a welcoming environment while supporting administrative functions critical to our practice’s success.
Duties
- Greet patients and visitors warmly, creating a positive first impression
- Manage multi-line phone systems efficiently, directing calls appropriately
- Schedule appointments and confirm patient visits
- Collect patient information and update electronic medical records accurately
- Verify insurance details and process billing information
- Handle check-in/check-out procedures with professionalism and attention to detail
- Assist with administrative tasks such as filing, data entry, and correspondence
- Maintain a clean and organized front desk area
- Support the team with other clerical duties/laundry as needed to ensure seamless office operations
Qualifications
- Previous experience as a receptionist or in a medical office setting preferred
- Knowledge of medical terminology and electronic medical records systems
- Strong organizational skills with attention to detail
- Excellent communication skills, both verbal and written
- Ability to handle multi-line phone systems efficiently in a fast-paced environment
- Office experience demonstrating administrative competence in a healthcare setting is desirable
- Professional demeanor, friendly attitude, and ability to multitask effectively
This position offers an opportunity to work in a dynamic healthcare environment where your administrative expertise will make a meaningful impact on patient care.
Job Types: Full-time, Part-time
Pay: $15.00-$17.00 per hour
Expected hours: 30.0 – 60.0 per week
Benefits:
Work Location: In person
