SMS is looking for a Reman Coordinator to support the day-to-day coordination of activities within our Remanufacturing department. This role plays a key part in ensuring efficient, economical operations through strong planning, coordination, and customer service, while working closely with shop teams and internal partners.
Work Location: Acheson, AB.
Salary: $60,000 to $68,000 per annum.
Work Arrangement: Fixed on site – working from the shop each day.
Schedule: Monday to Friday.
What You’ll Do:
- Coordinate shop planning and scheduling activities, including managing sublet work in progress (WIP) with expeditors and vendors to establish job priorities and completion dates.
- Support workflow efficiency by assisting expeditors with bottlenecks and proposing practical solutions.
- Analyze work scopes to determine methods and craft requirements, issue sub-orders, and maintain overall job coordination responsibility.
- Prepare accurate and timely estimates and customer quotations using simplified maintenance standards, historical data, and experience-based approximations.
- Manage all third-party repair work (sublets) in alignment with work order requirements.
- Establish and maintain parts within SMS Equipment work orders during component repair processing.
- Liaise with expeditors and inventory analysts to monitor and address backordered parts impacting jobs.
- Enter time for hourly employees into eXtend accurately and on time.
- Support the Senior Coordinator, Reman by updating ISO documentation using historical job scopes and technical documentation.
What You Bring:
The successful candidate will have a minimum of three years’ experience in a shop environment, along with the ability to build strong customer relationships and consistently meet customer needs. They will bring excellent organizational, communication, and problem-solving skills to a fast-paced, team-oriented environment.
Other requirements include:
- Proven organizational, verbal, and written communication skills.
- Highly developed customer relationship management skills, both internal and external.
- Experience working within a Quality Management System environment (such as ISO 9001) is an asset.
- Warranty experience is considered an asset.
- Familiarity with Lean Production Methodology is an asset.
- Proficiency with Microsoft Office products, including Excel, Access, and Word.
- Solid knowledge of maintenance planning and work order management software is an asset.
- eXtend system knowledge is an asset.
This position is classified as an Individual Contributor role in SMS Equipment’s competency framework, requiring demonstration of core competencies (customer focus, collaboration, and technical/functional expertise).
At SMS Equipment, safety is one of our core values and we care for each other, without exception. Our successful candidate is intrinsically motivated and committed to making safe choices when completing all tasks.
This posting is for an existing vacancy within SMS Equipment. Applications will be accepted until a suitable candidate is hired.
We thank all applicants for their interest. Only those selected to proceed to the next stage of the recruitment process will be contacted.
At SMS Equipment, the right partnership makes everything possible. We’re committed to building a diverse and inclusive team and encourage applications from all qualified individuals. Join us and bring your expertise to an organization that values safety, authenticity, innovation, performance, and respect.
SMS Equipment offers rewarding careers in the heavy equipment industry across Canada. As the largest Komatsu dealer in North America, SMS Equipment gives you the opportunity to represent world-class quality in our product offerings and customer service. A few of the many benefits of working with SMS Equipment include competitive wages, comprehensive group benefits plan, and RRSP matching.
