Role description
Job title : Salesforce Training Lead
Job Location : Mississagua , Ontario , Canada
Role Summary
We are seeking a Salesforce Training Lead to design and deliver rolebased training programs and job aids that enable Day1 user performance across impacted personas This role ensures effective knowledge transfer adoption readiness and sustained user enablement for Salesforce launches
Key Responsibilities
Create and deliver rolebased Salesforce training tailored to diverse user personas
Develop job aids quick reference guides and enablement materials to support Day1 readiness
Partner with business stakeholders and OCM teams to align training with change impacts
Conduct training sessions virtual and inperson and measure effectiveness through feedback and adoption metrics
Coordinate with project teams to ensure training content reflects system functionality and business processes
Drive continuous improvement of training programs based on user feedback and evolving Salesforce capabilities
Primary Skills
Strong expertise in Salesforce platform functionality and user workflows
Proven experience in instructional design curriculum development and training delivery
Ability to create rolebased enablement materials job aids elearning workshops
Knowledge of adult learning principles and training evaluation methods
Secondary Skills
Excellent communication facilitation and presentation skills
Strong stakeholder management and collaboration abilities
Analytical mindset to measure training effectiveness and adoption metrics
Flexibility to adapt training strategies to evolving business needs
Qualifications
Bachelors or Masters degree in Education Organizational Development Business Administration or related field
9-12 years of experience in training and enablement with at least 35 years in Salesforce programs
Experience in enterprisescale training delivery across diverse user groups
Salesforce certifications Administrator Business Analyst or Consultant desirable
Familiarity with Learning Management Systems LMS and digital training tools
Track record of driving successful user adoption in largescale digital transformation initiatives
Skills
Mandatory Skills : Salesforce Administration, Salesforce Experience Cloud, Salesforce Sales Cloud, Salesforce Service Cloud, Salesforce ServiceMax
Other details
Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree Canada (“LTIMC”):
Benefits and Perks:
- Comprehensive Medical Plan Covering Medical, Dental, Vision
- Health Care Spending Account
- Short Term and Long-Term Disability Coverage
- Life Insurance
- Annual vacation and other Paid Leaves
- Maternity Leave Top Up Pay
The range displayed on each job posting reflects the total compensation range for the position across all Canada locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.
Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting.
LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.
Accessibility and Reasonable Accommodation: LTIMindtree has an accommodation process in place and provides accommodations for applicants with disabilities. If you require a specific accommodation because of a disability or a medical need, please write to us at so that arrangements can be made for the appropriate accommodations to be in place.
Benefits
Compensation range: $92,000.00 to $107,000.00 per year
About LTM
LTM is an AI-centric global technology services company and the Business Creativity partner to the world’s largest and most disruptive enterprises. We bring human insights and intelligent systems together to help clients create greater value at the intersection of technology and domain expertise. Our capabilities span integrated operations, transformation, and business AI — enabling new ways of working, new productivity paradigms, and new roads to value. Together with over 87,000 employees across 40 countries and our global network of partners, LTM — a Larsen & Toubro company — owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it. Please also note that neither LTM nor any of its authorized recruitment agencies/partners charge any candidate registration fee or any other fees from talent (candidates) towards appearing for an interview or securing employment/internship. Candidates shall be solely responsible for verifying the credentials of any agency/consultant that claims to be working with LTM for recruitment. Please note that anyone who relies on the representations made by fraudulent employment agencies does so at their own risk, and LTM disclaims any liability in case of loss or damage suffered as a consequence of the same. Recruitment Fraud Alert - https://www.ltimindtree.com/recruitment-fraud-alert/
