The Kent Regional Services Commission (KRSC) manages residential waste collection contracts for the majority of its territory. This essential service requires exceptional customer service to ensure the smooth running of programs and resident satisfaction.
Tasks and responsibilities
- Register for bulky waste collection service;
- Check the quality of entries in the booking system;
- Provide customer service for residential waste collection issues;
- Follow up with collection companies;
- Maintain an up-to-date database of incoming calls in connection with the EPP program;
- Sell composters and digesters;
- Prepare community clean-up supplies for distribution to partners;
- Maintain an inventory of Solid Waste department equipment;
- Write and send letters to residents, partners and others;
- Support Transport Kent Services by occasionally dispatching drive assignments;
- Support the Planning Department by providing customer service, collecting payments, and updating records; and
- Any other tasks assigned by supervisor.
Working conditions
- Starting date: As soon as possible
- Permanent full-time position / 35 hours per week Monday to Friday.
- Option to work a compressed schedule that includes one paid day off every two weeks.
- Workplace: Kent RSC, 104–1 Irving Blvd. Bouctouche, NB
- Salary ranging from $48,603 to $65,054 annually, depending on experience.
- Benefits according to current policies.
Qualifications
- High school diploma.
- Post-secondary education in secretarial, office management, or another related field is an asset.
- Experience in an administrative field is an asset.
- Experience working with the public.
- Ability to speak and write both in French and English (mandatory).
- The ability to properly handle sensitive data and maintain client confidentiality at all times is essential.
- Strong communication skills (oral and written).
- Excellent organizational skills.
- Strong team spirit and willingness to help one another
- Proficiency in Microsoft Office or similar software.
- - The employee will be required to travel regularly between the two KRSC offices (Bouctouche and Richibucto) to assist colleagues or attend meetings. Reimbursement per kilometer will be made according to current policies.
The application process will be opened until the position is filled.
We thank all those who will respond to this job posting. Only those selected for an interview will be contacted. No calls or emails for information will be answered.
About Us
The Kent Regional Service Commission (KRSC) is a public organization responsible for the delivery of a wide range of services throughout the Kent region, including land use planning, solid waste management, community development, economic development, recreation planning, tourism and regional transportation.
Our dynamic team, located in our Bouctouche and Richibucto offices, as well as our Board of Directors place great importance on quality customer service and a spirit of collaboration both internally and with external organizations.
Pay: $48,603.00-$65,054.00 per year
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
Language:
- English AND French (required)
Work Location: In person
