Company Overview:
For over 75 years enCompass has been building safe and inclusive communities by supporting individuals to navigate change – and lead healthy, meaningful lives. We provide holistic services and wraparound supports that address the root causes of crime and social disorder. We do this through preventative and restorative activities including release planning, housing, safety planning, employment transition, education, substance recovery, cultural supports and more. By exemplifying care, compassion and understanding, we are laying the foundations for positive change.
We are a values-driven organization that supports clients from a strength-based approach. If your values are aligned with our core values listed at: https://myencompass.ca/about-us/who-we-are/, please consider joining our team.
Position Summary:
Youth Housing First is part of the Housing division of enCompass Community Safety Agency (" the Agency") and follows the Critical Time Intervention model to work with youth who are experiencing homelessness between the ages of 16-24 years to find safe, secure and sustainable permanent housing. Housing Support Workers operate in partnership with a Team Lead from the Agency to secure appropriate housing placements and provide follow up support over a nine-month period. The Housing Support Workers complete outreach to best support their services to youth within the community.
Responsibilities:
Administration
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Completion of accurate written daily documentation (Database entries, contact notes, incident reports)
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Completion of referral and intake documentation
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Manage monthly expenses and petty cash claims
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Maintain accurate and timely data collection, data entry and completion of any program assessments and surveys as directed
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Submit invoices and cheque requests within expected timelines
Client Support
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Deliver services in a client-centered, strength-based approach consistent with program philosophy
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Work with clients to secure suitable and sustainable market housing
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Adapt services to meet the needs of diverse populations as per program policy
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Model life skills, social skills, communication skills and conflict resolution
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Transparently address current challenges with the youth
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Build collaborative relationships with youth
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Ensure that clients have the required necessities to establish their household while allowing client agency in the process
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Encourage youth to engage in healthy lifestyle alternatives
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Assist youth in developing and revising individual goal plans using SMART goals (Specific, Measurable, Attainable, Realistic, Timely)
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Model and assist the youth with self advocacy
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Facilitate meetings with youth and their identified supports as service team meetings
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Assist youth in completing referrals to additional services
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Travel to meet youth for individual support as needed
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Utilize the Critical Time Intervention case management model to prevent recurrent homelessness
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Transport youth in personal vehicle as directed and approved
Health and Safety
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Deliver services in accordance with unit and agency policies and procedures
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Ensure youth are aware of and understand program rules and respond accordingly
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Follow working alone protocols as per program policy
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Communicate pertinent information to supervisor and other staff as necessary
Community Engagement
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Liaise with guardians, program partners and other professionals
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Maintain positive relationships with community members (neighbors, visitors, landlords etc.) and report significant challenges/incidents to supervisor immediately
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Liaise with other members of the Youth Housing First Project on a weekly basis
Agency Collaboration
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Contribute to a positive culture by assisting and supporting colleagues as needed and encourage and teach others about the program’s operations
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Practice agency mission, vision, values and guiding principles
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Maintain positive, professional working relationships with colleagues
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Participate in program staff meetings
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Participate in agency staff meetings and on agency committees as appropriate
Additional Responsibilities
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Participate in core agency and additional ongoing training opportunities as directed and approved
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As directed by supervisor
Qualifications / Skills:
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Diploma in a related human services field
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2-3 years’ experience working with youth
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Understanding and experience engaging in Harm Reduction, Strength Based and Trauma Informed approaches
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Strong knowledge of community resources for youth
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Strong communication and relationship building skills
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Able to work within a team and effectively deal with crisis situations
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Valid Standard First Aid and CPR
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Criminal Record Check and Child Intervention Check
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General computer knowledge (Microsoft word, Outlook)
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Reliable vehicle, valid Class 5 Driver’s License, Driver’s Abstract, and $2 million liability insurance
PREFERRED CRITERIA:
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Degree in a related human services field
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Certification in Suicide Intervention and Crisis Intervention Prevention
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Experience entering information into a database
Conditions of Employment:
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Maternity Leave Coverage
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Monday Through Friday 8:30 to 430pm
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Location - Community Outreach and Transition Place
What we offer
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The salary range for this position is $53,060.40 to $62,611.27 annually.
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enCompass strives to provide a meaningful work environment through the following:
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Strong focus on employee wellness and work-life balance
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Service recognition and employee awards
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Professional development opportunities
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Staff team building and appreciation days
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Competitive health, dental and RRSP benefits
Please include how you heard about the position in the cover letter. Resumes without a cover letter will not be considered.
Only those selected for interviews will be contacted
Building Safe, Inclusive Communities.
enCompass is committed to achieving a diverse workforce and strongly encourages applications from people of Indigenous heritage, and people from culturally diverse backgrounds.
