Who we are:
Fairstone Bank and its family of brands are united in delivering innovative, accessible and reliable financial solutions that enable Canadians to reach their goals. Over the years, our brand family has grown. In 2024, Home Trust Company, Home Bank and Oaken Financial became part of the Fairstone Bank family of brands, alongside Fairstone, EdenPark and Fig.
Together, we are the leading alternative lending bank in Canada. We have the collective experience and expertise to better serve our customers and foster our partners’ growth. With a diverse suite of products—residential and commercial mortgages, consumer deposits and GICs, credit cards, retail and automobile financing, personal loans and digital lending—we offer financial solutions tailored to all Canadians, including newcomers, small-business owners, smart investors and savvy consumers.
Backed by nearly a century of lending experience through its legacy companies, Fairstone Bank and its brand family are proud to be Canada’s leading alternative lending bank.
About the role -
Reporting directly to the Vice President, Deposits, the Director, Oaken Financial & Consumer Deposits leads Fairstone Bank’s direct-to-consumer deposit business - Oaken Financial - and the full suite of consumer savings products, including registered and non-registered High-Interest Savings (HISAs), GICs, transactional banking and money movements products offered to Canadians nationwide.
Strategy & Growth
- Define and lead the product vision and roadmap for Oaken Financial, including HISA, GICs, registered products, and everyday banking solutions
- Shape the long-term deposit and funding strategy in partnership with senior leadership, aligning with balance sheet and lending goals
- Evolve the customer value proposition, focusing on acquisition, retention, and deposit growth
- Use data, segmentation, and market insights to prioritize high-impact growth opportunities
- Act as a subject matter expert in payments and money movement (Interac e-Transfer, EFT, Bill Pay, RTR, Open Banking)
Product & Experience Delivery
- Own the end-to-end product lifecycle - from ideation to launch and continuous optimization
- Partner with Technology, UX, and Marketing to deliver best-in-class digital banking experiences
- Translate business strategy into clear product requirements, roadmaps, and delivery plans
- Lead agile execution, backlog prioritization, and iterative product improvements
Business Performance & P&L Ownership
- Own and deliver financial performance across Oaken Financial and consumer deposits
- Lead deposit pricing strategy in partnership with Treasury and Finance
- Drive growth across balances, retention, profitability, and customer segments
- Oversee performance across digital and physical channels, including the Oaken store network
- Provide data-driven insights and executive reporting to senior leadership
Leadership & Collaboration
- Lead and develop a high-performing team ( approx. 10 FTEs) across product, performance, and channel management
- Partner cross-functionally with Marketing, Digital, Finance, Treasury, Operations, Risk, and Technology
- Align closely with peer leaders to deliver end-to-end customer and product transformation
- Foster a customer-first, outcome-driven culture focused on accountability and innovation
Risk & Compliance
- Ensure all products and processes align with regulatory requirements and internal policies
- Partner with Legal, Compliance, and Risk teams to maintain strong governance across deposits and payments
What You Bring
- 10+ years of experience in product management, digital banking, or consumer banking leadership
- Bachelor’s degree required; MBA or relevant financial designation is an asset
- Proven success owning and scaling consumer financial products in a regulated environment
- Strong experience with P&L management, pricing strategy, and revenue growth
- Deep understanding of consumer deposits, payments, and banking economics (NII, retention, funding mix)
- Experience leading cross-functional teams and agile product delivery at scale
- Strong knowledge of payments and money movement ecosystems (e.g., Interac, EFT/ACH, RTR, Open Banking)
- Demonstrated ability to combine strategy, analytics, and execution to deliver measurable impact
What you’ll love about working here:
- Award-Winning Culture: We’re proud to be recognized as a Great Place to Work Canada 2025 and one of Montreal’s Top Employers 2025 by Canada’s Top 100 Employers.
- Work-Life Balance: Enjoy flexibility with our hybrid work model designed to support your lifestyle.
- Time to Recharge: Generous vacation based on your role, statutory holidays, plus 6 wellness days to prioritize your well-being.
- Compensation Package: Competitive base salary plus an annual incentive bonus tied to performance.
- Comprehensive Benefits: Robust health and dental coverage through Manulife, as well as virtual healthcare through Dialogue.
- Future-Ready Savings: Group Retirement Savings Plan with up to 7% employer match.
- Exclusive Perks: Discounts from top retailers via WorkPerks, plus location-based perks like gym memberships and Toronto Bike Share.
- On-Site Fitness: Gym access at our London and Montreal offices.
- Continuous Growth: Education Assistance Program and Fairstone Academy for training and skill development.
- Family Support: Parental leave top-up program to help you during life’s big moments.
- Community Impact: One paid volunteer day to give back to causes that matter to you.
What you can expect - pay & process:
- Expected base salary range is $130,000 - $160,000 , plus the opportunity to earn an annual incentive bonus tied to performance.
- This posting is for an existing vacancy within our organization.
- Artificial intelligence may be used in parts of the recruitment process.
- All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.
If what you read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for first stages of the interview process.
If you have a preferred language for communication, please kindly inform us whether you prefer French or English on your application.
Fairstone is an equal opportunity employer. Accordingly, we will make reasonable accommodations to respond to the needs of people with disabilities. Individuals who view themselves as Aboriginals, members of visible minorities, and disabled are encouraged to apply in confidence.
Time Type:
Full time
Permanent
