Karma Casting, in partnership with the National Hockey League, the National Hockey League Player’s Association, Bauer Hockey, and Hockey Canada, are looking for athletic, outgoing, and professional team lead to work an amazing program that is designed to help kids fall in love with hockey! As an ambassador for the NHL/NHLPA First Shift, you will have the opportunity to travel Canada, engaging families, and expertly fitting children with new BAUER hockey equipment to create memorable experiences for new-to-hockey families.
POSITION DETAILS
Title: Team Lead
Start Date: mid September 2026
End Date: mid November 2026
Training Location: Toronto, ON
Pay Rate: $22/hour
PROGRAM OVERVIEW
As leaders in hockey, we have a mission to grow, advance and protect the game. We aim to change the way hockey is offered to inspire new families to join our community and enroll their kids in our sport. The NHL/NHLPA First Shift is designed to facilitate entry by offering a program that is accessible, affordable, safe, and, most importantly, fun! The program includes a Welcome Event, 6 weeks of on-ice sessions and a transition program.
This season, we will execute up to 200 NHL/NHLPA First Shift programs in communities across Canada. These events are designed to build a sense of community, properly fit players with brand new Bauer hockey equipment, provide important safety education, and ensure parents feel confident in their decision to enrol their children.
ROLE AND RESPONSIBILITIES
· Manage and oversee a team of 3 Fit Experts and 7+ volunteers at each event
· Manage the execution of Welcome Events
· Ensure exceptional experiences for new-to-hockey families
o Oversee/supervise Event setup and tear down
o Provide program introduction, overview and equipment demonstration for kids and parents
o Manage Event flow; family movement through stations
o Manage/participate in media interviews as needed
· Manage logistics
o Offer support for minor hockey association hosts leading up to and following Welcome Events (provide info, answer questions, troubleshoot potential challenges)
o Inventory management, facilitate delivery and returns of equipment at each destination
o Coordinate delivery of replenishment orders
o Ensure post-event reports are completed and uploaded in a timely manner
YOUR PROFILE
· Passionate, lively, extremely approachable and sociable
· Excellent communication, interpersonal and presentation skills
· Event execution experience
· Demonstrated experience and passion working with children and families
· Encourage a diverse and inclusive environment
· Patient, reliable and punctual
· Ability to work well in a team environment
· Quick thinking in a fast paced, always-changing environment
REQUIREMENTS/QUALIFICATIONS
· Ability to share your passion for hockey! Experience in hockey is an asset but is not required.
· Applicants must be 21 years of age or older
· High school diploma
· Must be able to lift a minimum of 50lbs
· Willing to travel and have a valid driver’s license
· Provision of a clear driver’s abstract report and clear criminal background check
· Proof of completed Covid vaccination and the ability to travel across provinces without the need to isolate
· English – French Bilingualism is an asset
For more information on the NHL/NHLPA First Shift, please visit www.firstshift.ca
Job Type: Fixed term contract
Pay: $22.00 per hour
Application question(s):
- If selected, are you willing to travel for this tour between mid September and mid November? You will be on the road during this time period.
Experience:
- Customer service: 1 year (required)
- hockey: 1 year (required)
