About Us:
We are a fast-paced, customer-focused automotive dealership committed to delivering exceptional service. We are currently seeking a reliable and detail-oriented Receptionist / Warranty Administrator to join our team and play a key role in both front-line customer interaction and behind-the-scenes administrative support.
Position Overview:
This dual-role position combines front desk reception duties with warranty administration responsibilities. The ideal candidate is organized, personable, and capable of managing multiple priorities in a busy dealership environment.
Schedule is Tues-Sat 8am-5pm
Key Responsibilities:
Reception Duties:
- Greet and welcome customers in a friendly and professional manner
- Answer and direct incoming phone calls
- Manage appointment scheduling and customer inquiries
- Maintain a clean and organized front desk and waiting area
- Handle incoming and outgoing mail and deliveries
Warranty Administration Duties:
- Process and submit warranty claims accurately and in a timely manner
- Ensure compliance with manufacturer policies and procedures
- Track and follow up on outstanding claims and payments
- Communicate with service advisors and technicians regarding claim details
- Maintain organized records of warranty documentation
Qualifications:
- Reliable transportation is a must!
- Previous experience in an administrative or receptionist role (automotive experience is an asset)
- Knowledge of warranty processes and dealership operations preferred
- Strong attention to detail and organizational skills
- Excellent communication and customer service abilities
- Ability to multitask and work efficiently under pressure
- Proficiency with computers and dealership management systems (CDK/Reynolds & Reynolds experience is an asset)
What We Offer:
- Competitive compensation based on experience
- Health and dental benefits
- Supportive team environment
- Opportunities for growth and advancement within the dealership
- How to Apply:
- Please submit your resume and a brief cover letter outlining your experience.
Pay: From $21.00 per hour
Expected hours: 40.0 per week
Benefits:
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- RRSP match
Work Location: In person
