Company: Kreative House Consulting
Division: KHI Studios / Kreate Market
Position Type: Part-Time to Full-Time
Compensation: $25–$35/hour (based on experience)
Location: Hybrid / Remote with occasional event support
We are a Canadian event production and creative operations company producing vendor markets, brand activations, workshops, and large-scale experiential events. Our brands include Kreate Market, event production services, and digital systems development including automation and operational tools.
We are looking for an organized and systems-minded Operations Specialist who can support hiring, improve company workflows, build SOPs/templates, and strengthen automation systems across the business.
The Operations Specialist will play a key role in helping scale the business by improving internal systems, staffing processes, and automation workflows. This role combines elements of HR coordination, operations management, systems implementation, and process optimization.
You will help organize the backend of the company so events, staffing, communication, and workflows run smoothly and efficiently.
- Post job opportunities and manage recruitment pipelines
- Review resumes and conduct initial screening interviews
- Coordinate interviews and onboarding
- Create training documents and onboarding systems
- Maintain staff schedules and contractor databases
- Assist with team communication and accountability systems
- Support performance tracking and internal process improvements
- Build and improve operational workflows across departments
- Create SOPs (Standard Operating Procedures)
- Develop templates for:
- Event planning
- Vendor management
- Client onboarding
- Staffing
- Sponsorship outreach
- Internal task management
- Organize company files, folders, and systems
- Improve communication between departments
- Build and maintain automations using:
- Zapier
- Google Workspace
- CRM systems
- Form integrations
- Email automation platforms
- Identify repetitive tasks and streamline workflows
- Troubleshoot broken automations and workflow gaps
- Improve operational efficiency through technology
- Help connect systems between websites, forms, scheduling tools, and project management platforms
- Assist with staffing coordination for events
- Support operational planning and logistics
- Help improve event execution systems and checklists
- Coordinate internal timelines and project tracking
- Experience in operations, HR coordination, project coordination, or systems management
- Strong organizational and communication skills
- Experience with automation tools such as Zapier preferred
- Familiarity with:
- Google Workspace
- Project management software
- Scheduling systems
- CRM platforms
- Documentation tools
- Ability to problem solve independently
- Comfortable working in a fast-paced event and creative environment
- Experience with event companies, agencies, or startups is an asset
You are:
-
Highly organized
- Process-oriented
- Tech-savvy
- Proactive
- Detail-focused
- Comfortable managing multiple moving parts
- Someone who enjoys fixing inefficiencies and building structure
You enjoy creating systems that make teams operate better.
- Strong internal operational systems
- Hiring and onboarding infrastructure
- Automated workflows and integrations
- Cleaner communication processes
- Scalable event and staffing systems
- Documentation and templates that improve efficiency across the company
Please submit:
-
Resume
- Short introduction about your operational experience
- Examples of systems, automations, or workflows you’ve built or improved
- Any experience with event operations, HR coordination, or automation tools
We are looking for someone who enjoys creating order, improving workflows, and helping a growing company scale efficiently.
