Stingray Radio, Toronto, ON
Client Success Specialist
Stingray is a leading global music, media and technology company, and Canada’s premier radio broadcaster. At Stingray, creativity, collaboration and innovative technology are the pillars of our DNA.
We are currently looking for a Client Success Specialist for a 12-month contract position within the Ontario Sales Team based in Toronto. This position reports to the Vice President of Sales, Central Markets.
At Stingray, we aim to deliver best in class media solutions to our clients. We offer a full range of advertising and marketing products and services across radio, digital and retail platforms including broadcast radio, streaming audio, retail audio and video, programmatic audio, display and video, connected TV, digital out-of-home, social and search engine marketing solutions. The Client Success Specialist Team are at the core of execution and fulfillment of these solutions.
If you are an engaging, passionate, creative and energetic professional interested in joining our mission, we want to hear from you!
Your Day to Day.
· Liaise between Media Sales Strategists, clients and Stingray internal teams.
· Direct successful onboarding of new clients.
· Coordinate client contracts and financial procedures.
· Manage creative messaging coordination across platforms.
· Oversee the effective launch of media campaigns.
· Interact with clients to ensure Stingray maintains a high level of customer service.
· Assist in campaign review to ensure maximum campaign performance.
· Contribute to Stingray client retention and growth strategies.
· Support sales leadership in driving operational success.
Your Qualifications.
· Thrive in a role that blends project management, client interaction and internal collaboration.
· Ability to manage and prioritize multiple tasks concurrently with strong organizational skills.
· Proactive in seeking solutions where opportunity presents itself.
· Experience working in a fast paced, high-change environment, with a diverse team dynamic.
· Strong interpersonal communication skills, with an ability to work collaboratively with business leaders and internal constituents to maximize client success.
· A service focused mindset with experience in conflict resolution.
· Strong understanding of media advertising landscape and its various platforms including Broadcast Radio, Streaming, Google Search, Meta, Programmatic Display & Video, Digital Out of Home and Connected TV.
· Knowledge regarding media planning and campaign execution.
· Ability to analyze data, identify trends and make strategic recommendations.
· Comfortable working in Excel, PowerPoint, CRM systems and campaign management platforms with an interest in learning new tools.
Life at Stingray
● A positive, team-oriented work environment
● An opportunity to work with and learn from the best in the business
● Comprehensive benefits plan and Employee and Family Assistance Plan
● Hybrid work policy
If you are looking for an exceptional workplace and have what it takes to fill this position:
● Tell us what else you’re passionate about.
● Send your resume with references
Submissions deadline: Friday, July 31, 2026.
Stingray Radio supports the principles of Employment Equity and we are committed to ensuring our workforce is representative of the communities we serve. Women, Indigenous peoples, persons with disabilities and members of racialized groups are encouraged to apply and to self-identify so we can work towards full representation of those groups within our company.
Stingray Radio requires all applicants to be legally eligible to work in Canada without sponsorship.
Not the job for you? Got to jobs.stingray.com to consult other available positions and learn more about Stingray. We’re always on the lookout for new talent.
Benefits:
Work Location: Hybrid remote in Toronto, ON
