Job Summary
The Outbound Scheduler plays a vital role in ensuring the efficient and timely coordination of all outbound workflows for the distribution center (DC). This position is responsible for establishing shipment priorities through close collaboration with internal teams, aligning operations with customer delivery expectations, and ensuring key performance indicators (KPIs) are consistently met.
Responsibilities
- Create, manage, and optimize daily/weekly outbound delivery schedules.
- Plan and group outbound deliveries using SAP, based on order priority, delivery deadlines, and customer requirements, ensuring optimal inventory utilization by verifying stock locations and prioritizing rack-picked freight orders over automated systems when appropriate.
- Ensure on time, shipment of customer orders and intercompany transfers.
- Monitor and adjust schedules to accommodate changes in order volume, priorities, or carrier availability.
- Prioritize orders in accordance with business needs and shipping cut‑off times.
- Collaborate with warehouse teams to align staging, picking, and loading activities with delivery plans.
- Coordinate with the transportation team to arrange pickups and ensure timely departures.
- Communicate shipment plans, load requirements, and timelines to internal stakeholders.
- Coordinate with Shift Supervisors and Team Leads to maintain workflow balance and operational efficiency.
- Prepare and verify shipping documentation, including bills of lading, packing lists, and customs paperwork.
- Resolve delivery issues, delays, and exceptions promptly, escalating when necessary.
- Ensure compliance with company policies, transportation regulations, and safety standards.
- Support continuous improvement initiatives to enhance outbound flow, scheduling efficiency, and shipping accuracy.
- Conduct root‑cause analysis for late shipments, service issues, or planning errors and support corrective actions.
- Provide management with updates on priorities, operational constraints, and performance against established KPIs.
- Other Duties as required
Skills & Experience
- Minimum of 5 years scheduling or planning in a distribution and/or manufacturing environment.
- Knowledge of SAP and Microsoft Office Products
- Proficient with Excel
- Ability to manage a complex schedule
- Strong organizational and time-management skills.
- Excellent communication and problem-solving abilities.
- Ability to work in a fast-paced, deadline-driven environment.
- Excellent communication skills and ability to work well with management and warehouse employees
Pay: $54,000.00-$58,000.00 per year
Benefits:
- Casual dress
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Employee stock purchase plan
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care
Ability to commute/relocate:
- Belleville, ON K8N 0A3: reliably commute or plan to relocate before starting work (required)
Experience:
- Microsoft Excel: 3 years (preferred)
- production scheduling/planning : 5 years (preferred)
Work Location: In person
