Overview
We are seeking a professional and organized Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service and ensuring smooth daily operations of the front desk. This role requires strong administrative skills, familiarity with dental office procedures, and proficiency with electronic health records systems. Experience with dental software such as Abeldent s highly preferred. The Dental Receptionist will play a vital role in maintaining a welcoming environment and supporting the clinical team.
Duties
- Greet patients warmly and manage patient check-in and check-out processes
- Schedule, confirm, and reschedule appointments using Abeldent dental software
- Verify patient insurance information and process billing accordingly
- Answer multi-line phone systems efficiently, directing calls as needed
- Collect payments and explain financial policies to patients
- Maintain accurate electronic medical records and update patient information regularly
- Assist with administrative tasks such as filing, faxing, and data entry
- Prepare patient charts and ensure all documentation complies with privacy regulations
- Coordinate with clinical staff to ensure smooth patient flow throughout the day
- Manage correspondence and handle inquiries via email or phone
Requirements
- Prior experience as a dental receptionist is highly desirable
- Proficiency with dental software such as Abeldent is preferred
- Strong knowledge of medical terminology and electronic medical records systems
- Excellent organizational skills with attention to detail
- Ability to handle multi-line phone systems efficiently in a fast-paced environment
- Office experience, particularly front desk or administrative roles in healthcare settings, is advantageous
- Exceptional communication skills and a friendly demeanor
- Ability to work independently while collaborating effectively with team members
- Prior experience working with insurance verification and billing processes is a plus
This position offers an opportunity to be part of a dedicated healthcare team committed to providing quality patient care. We value professionalism, reliability, and a positive attitude in our staff members.
Pay: $20.00-$26.00 per hour
Expected hours: 30.0 – 35.0 per week
Benefits:
- Extended health care
- On-site parking
Work Location: In person
