Orchard View Gardens Retirement Residence | AON Inc.
Location: Orchard View Gardens Retirement Residence
Status: Part Time
Pay: $17.60 per hour
Orchard View Gardens is seeking a friendly, professional, and organized Receptionist to join our team. As the first point of contact for our residence, you will play a key role in creating a welcoming and supportive environment for residents, families, visitors, and staff while supporting daily administrative and operational functions.
Key Responsibilities
- Greet residents, visitors, and guests in a friendly and professional manner (in person and by phone).
- Respond to general inquiries and resident requests, redirecting as required.
- Support response to emergency situations following established procedures.
- Process meal tickets, vouchers, and basic payment transactions (debit/credit, cash float balancing).
- Handle incoming/outgoing mail and general reception duties.
- Maintain spreadsheets and records (meal tracking, recreation attendance, resident billing, etc.).
- Provide administrative support including typing, scanning, copying, faxing, and document preparation.
- Maintain confidentiality of all resident and staff information.
- Conduct daily wellness check calls based on dietary attendance lists.
- Prepare and distribute weekly dietary menus and related materials.
- Support Recreation and Leadership teams with event setup, posters, and communication materials.
- Maintain resident records, including admissions, discharges, updates, and profile photos.
- Manage sign-up lists, meal tracking, and related resident coordination tasks.
- Make daily announcements and support communication across departments.
- Maintain reception organization, supply inventory, and communication logs.
- Complete opening and closing reception duties and other assigned tasks.
Qualifications
- Strong communication skills in English (reading, writing, and speaking).
- Proficiency with Microsoft Office 365 (Word, Excel, PowerPoint, Publisher) and general computer systems.
- Friendly, compassionate, respectful, punctual, and professional demeanour.
- Strong organizational and multitasking skills in a fast-paced environment.
- Ability to work independently and collaboratively as part of a team.
Why Join AON?
- Meaningful work in a supportive senior living environment.
- Opportunity to make a positive first impression every day.
- Collaborative and team-oriented workplace.
- Employee recognition and development opportunities.
- Competitive compensation and benefits package.
Vacancy Disclosure: This advertisement is for one current vacancy at a single location.
Artificial Intelligence Disclosure: We do not use artificial intelligence, algorithms, or automated decision-making tools to screen, evaluate, or make hiring decisions for applicants. All hiring decisions are made by people.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
AON Inc. is an equal opportunity employer committed to an inclusive, accessible recruitment and selection process. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the hiring process.
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Pay: From $17.60 per hour
Work Location: In person
