We are Looking for Technicians to cover GTA (Greater Toronto Area) to join our expanding team.
Job Description – Food Service Technician-Gas and Refrigeration
About Advantage Restaurant Supply & Service: Founded in 2000, Advantage Restaurant Supply and Service © 2013 attributes its rapid growth in the past decades to its dedication to service and value. In this short time, not only has Advantage attained the status as Niagara’s largest kitchen equipment supplier, but we have also proven we can outclass larger competitors from across Ontario and beyond. Advantage has even cracked international markets, having completed projects in the U.S., the Caribbean, and the Middle East.
We are seeking a highly skilled and strategic individual to join our dynamic team who shares our values and is passionate about advancing our mission.
Job Summary:
The Food Service Technician is responsible for performing repairs and maintenance on refrigeration and gas food service equipment. This position requires a dedicated technician who is continually learning their craft, disciplined in record-keeping, and flexible with work hours. As a member of the Service Team, you will support the Service and Parts department, serving a broad customer base in the Hamilton-Niagara and London areas, with occasional travel to other regions. This role ensures that our equipment is serviced in a timely and professional manner to meet the demands of our 24-hour service model.
Duties & Responsibilities
- Perform repairs and maintenance on refrigeration, gas food service equipment, and food preparation devices as needed.
- Diagnose mechanical and electrical issues, identifying parts for replacement or repair.
- Conduct routine preventative maintenance to prevent downtime and ensure optimal equipment performance.
- Respond promptly to emergency service requests, resolving issues efficiently to minimize disruption.
- Participate in 24-hour on-call service rotations as required to support emergency service needs.
- Perform field service work at customer locations throughout the Greater Toronto Area (GTA) and surrounding regions.
- Maintain accurate records of service calls, work performed, and parts used via the company’s computerized system.
- Update service logs, inventory records, and track customer equipment history for future services.
- Manage inventory and ensure necessary parts are available for timely repairs, coordinating with the Service and Parts department as needed.
- Communicate clearly and professionally with customers and team members regarding timelines, pricing, and repair status.
- Troubleshoot and resolve complex equipment issues using diagnostic tools and technical expertise.
- Service, maintain, and repair commercial food service and restaurant equipment in accordance with manufacturer specifications and industry standards.
- Work in diverse conditions, including heights and confined spaces.
- Adhere to company safety regulations and service standards.
Skills/Qualifications
- G2 TSSA license (required).
- 313A Refrigeration Mechanic certification. (required for dual-licensed candidates)
- Experience servicing and repairing a wide range of commercial food service and restaurant equipment is required.
- Experience servicing commercial refrigeration equipment (required for Dual-Licensed Technician candidates).
- Minimum 5 years of relevant experience servicing commercial food service equipment (preferred)
- 10+ years of experience for Dual-Licensed Technicians. (preferred)
- Valid G Class driver’s license with a clean record. (required)
- Clean driving abstract required.
- Ability and willingness to travel throughout the GTA and surrounding areas to customer locations.
- Must own and maintain the necessary tools required to perform service work.
- Fall arrest/ladder training, WHMIS training (Can be provided).
- Basic criminal record check (required).
- Servicing and repairing coffee and espresso machines is an asset
- First Aid training is an asset.
- Strong analytical skills with keen attention to detail, ensuring thorough and accurate work.
- Excellent verbal, written, and interpersonal communication skills.
- Customer-friendly attitude.
- Proficient in using electronic devices.
- Excellent time management and prioritization skills with multitasking ability.
- Sound decision-making abilities.
- Strong work ethic, reliability, and commitment to professional integrity.
- Ability to participate in a 24-hour on-call rotation schedule.
Reports Directly To: Director of Parts and Service
Compensation Note: Compensation will be based on licensing, experience, and qualifications. Dual-licensed technicians will be considered at the higher end of the wage scale.
Over time and after hours pay
Artificial Intelligence (AI) Disclosure
In accordance with Ontario legislation, we may use artificial intelligence (AI) tools to assist in screening, reviewing, and assessing applications during the recruitment process. All hiring decisions are ultimately reviewed and made by human decision-makers.
Job Type: Full-time
Pay: $40.00-$50.00 per hour
Benefits:
- Dental care
- Profit sharing
- RRSP match
- Vision care
Experience:
- servicing commercial food service equipment : 5 years (required)
- Dual Licence (Gas & Refrigeration): 10 years (required)
Licence/Certification:
- G Class driver’s license (required)
- G2 TSSA (required)
- 313A Refrigeration Mechanic Certification (preferred)
Location:
- Greater Toronto Area, ON (preferred)
Work Location: On the road
