Position Overview
Microserve is looking for an Audio-Visual Technician to join our team in Edmonton, AB. The Audio-Visual Technician will be able to work with our clients to support their AV requirements. The successful candidate will gain experience in multiple enterprise sized client environments, addressing new tasks and requests each day. Main responsibilities include performing installation tasks for audio visual projects including but not limited to: pulling cable and cable management, installing connectors, mounting projectors, mounting equipment to walls and under tables, hanging heavy items from various structures.
Responsibilities:
- Carrying out installations. Leading smaller installs and supporting the lead installer for larger projects. Primarily installing videoconference solutions in public sector boardrooms.
- Conducting service calls. Going onsite, troubleshooting a space and find solutions and workarounds.
- Preventative maintenance. Visiting boardrooms, conducting health checks, taking pictures and documenting the space.
- Commissioning, client orientation, documentation and Sharepoint uploading.
- Use hand and power tools to mount and take down equipment.
- Read and interpret electronic schematics and architectural blueprints.
- AV rack wiring.
- Test point to point functionality of systems.
- Travel to various job sites as required.
- Use a laptop to work with programmers. Uploading and adjusting code for installations or making tweaks to code for service calls.
- Other duties assigned as needed.
Skills and Abilities:
- Effectively and respectfully communicate with employees, customers and colleagues
- Ability to use hand and power tools in a safe and efficient manner
- Ability to work and think independently and ensuring to meet deadlines
- Basic computer knowledge and understanding of IP addressing and communications
- Knowledge of signal flow for audio, video and control
Education and/or Experience:
- 2+ years of audiovisual installation experience required
- Formal education in Electronics or related field preferred
- Minimum of a High School Diploma or equivalent required
Additional Assets (not required):
- AVIXA CTS General Certification
- Fall/Lift Protection
- MTR Avixa or Microsoft Certification
- Crestron Professional Installation Certification
- QSC Q-SYS, any level
- Any other manufacturer training (ie. Logi, Poly, Lumens, Yeaklink, Nureva)
- Ability to solder
Requirements:
- Valid driver's license and access to a reliable vehicle (mileage is paid)
- Able to work at heights and in confined spaces
- Able to work with basic handheld tools
- Must be able to lift 60+ lbs
- Must be able to pass a criminal record check
- Able to work occasionally out of town or after hours
What do you get?
- Time-off policies that promote work/life balance
- Extended Medical and Dental plan from day one
- Amazing employee discounts with over 100+ companies (for example: cell phone plans, computer equipment, insurance, groceries, etc.)
- Fun Wellness & Engagement Activities – Such as chocolate making, exit rooms, staff holiday parties, to name a few
- Community Involvement – We care about giving back to our communities and plan for volunteering events at least once per quarter
- Career advancement opportunities
- Hybrid working environment for specific roles
- Ongoing learning and development opportunities
- Professional development & Training reimbursement support
- Dog friendly offices
Microserve is committed to a diverse and inclusive workplace. We are an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify the Recruiter.
Corporate Responsibility
Employee will understand, meet, and live our core values
We Sweep Floors, Openness, Flexibility, Not Stuffy, Customer Driven
About Us
Microserve is an industry leading provider of IT services and solutions to Canadian organizations. Headquartered in Burnaby, BC, with offices in Victoria, Calgary, and Edmonton, we employ over 500 team members, and we’re one of the largest technology solutions providers in Canada. Our 30+ years of continued success and growth stem from our commitment to long term client relationships, adaptability to continuous changes in the IT industry, and our amazing people.
Benefits:
- Dental care
- Extended health care
- Life insurance
- Paid time off
Experience:
- audiovisual installation: 2 years (required)
Licence/Certification:
- Driving Licence (required)
- AVIXA CTS General Certification (preferred)
Work Location: In person
