Job Description
Reporting to the Program Coordinator, cashiers are responsible for receiving payments for drop-in recreation programs, garbage bag tags and 10 ticket passes as well as answering general customer service inquires related to Recreation Services.
Responsibilities
- Cash handling
- take payments via cash, debit, and credit
- balance till and coin order float
- Reconcile cash at end of shift
- Enforce and follow City of Oshawa policies and procedures (eg. Fire plan, Accident/Incident reporting, Admission standards, etc.)
- Answer in-person and phone general customer service inquiries
- Be familiar with recreation programs and services (ex. Memberships information, program schedules/cancellations, etc.)
- Administer first aid as required
- Complete accident, incident or complaint inquiry forms and report to Program Coordinator
- Report information relating to issues and conflicts within the facility to full-time staff
- Open and close reception area
- Support and demonstrate the City of Oshawa core values of Authenticity, Courage, and Trust
- Perform other duties as assigned
Requirements:
- Minimum Grade 11 education
- Possess and keep current Standard First Aid/ CPR 'C' qualifications
- Previous experience with cash control and reconciliation preferred
- Demonstrate good customer service and communication skills to deal effectively and courteously with staff and the general public
- Good interpersonal skills with the ability to establish and maintain positive working relationships
- Attend all staff trainings and meetings
- Ability to work shifts, including evenings, weekends and holidays as required
As a condition of employment, the City of Oshawa will require successful candidates to provide a Criminal Records Check with Vulnerable Sector Search.
