About us
Are you looking for the next opportunity to enhance your customer service skills? Are you driven by providing exceptional service and eager to learn new things and advance within? If this sounds like you, we want to hear from you!!
Customer Service/Inside Sales Representative - Flooring
Duties:
- Provide exceptional customer service to clients and customers
- Assist customers with inquiries, concerns, and product information
- Process sales transactions accurately and efficiently
- Maintain a high level of product knowledge to effectively communicate features and benefits to customers
- Handle customer complaints and resolve issues in a professional and timely manner
- Perform data entry tasks to update customer information in the system
- Collaborate with team members to achieve sales targets and goals
- Other duties will include but are not limited to daily/ weekly/ monthly reporting, etc..
Skills:
- Excellent communication skills
- Strong sales skills with the ability to upsell products
- Proficient in data entry and computer skills
- Exceptional phone etiquette and active listening skills
- Ability to analyze customer needs and provide appropriate solutions
- Strong problem-solving skills to address customer concerns effectively
- Experience in the flooring, Construction, or Distribution industry will be considered an asset but not a final factor in finding the best suited individual
If you are a motivated individual with a passion for providing outstanding customer service and have the ability to communicate effectively, we want to hear from you! Join our team as a Customer Service/Inside Sales Representative and build your sales career with us!
Please note that only candidates with suitable will be contacted for an interview.
Job Type: Full-time
Benefits:
- Casual dress
- On-site parking
- Paid time off
Experience:
- Customer service: 1 year (preferred)
Work Location: In person
