Company Overview:
Crown Paper Group is a regional leader in the paper and containerboard industry, comprising four business divisions: Port Townsend Paper Company, Crown Corrugated Company, Boxmaster, Viking Way Plant and Industrial Products. With operations in the Pacific Northwest and Western Canada, the group includes an integrated containerboard mill, two converting facilities, and three distribution centers. Crown Paper Group specializes in manufacturing recycled and virgin kraft containerboard, kraft pulp, and specialty products, while its converting operations excel in customer engagement and distribution networks across British Columbia and Alberta.
**Note: It requires to have a reliable vehicle to commute to the work site as there is not Transit Line nearby**
Function & Scope: The Quality Assurance Coordinator proactively maintains a safe working environment with a focus on prevention, quality, food safety, and continued compliance with company, customer, and regulatory program requirements. The role supports quality assurance documentation, production record verification, GMP auditing, internal audits, non-conformance management, SOP review, and follow-up on quality and food safety concerns.
Key Responsibilities:
Quality Assurance:
· Maintain complete, accurate, and organized records for quality assurance documents and programs.· Verify production process records and follow up with operators daily to ensure completion, accuracy, and compliance.· Document quality issues, food safety concerns, and trends for review by leadership.· Maintain physical inventory and records related to hold and release programs.· Conduct daily plant GMP audits, communicate deficiencies, and establish reports and trends.· Assist in reviewing, investigating, and addressing customer complaints.· Provide relief coverage for Quality & Compliance Manager.
Audit & Compliance:
· Support implementation and ongoing maintenance of Quality and Food Safety Programs.· Conduct internal audits of products and programs to verify compliance with company and customer standards.· Review Standard Operating Procedures in accordance with the management program.· Assist with non-conformance records, supporting corrective actions, and preparing monthly reports.· Perform other duties as assigned.
Reporting Structure:
Reports To: Quality & Compliance Manager
Internal Collaboration:
· Operations· Shipping· Customer Service· Other cross-functional departments
Qualifications & Experience:
· Knowledge of and experience with GMP, HACCP, GFSI programs such as SQF or BRC, and/or ISO.· QA/QC experience in manufacturing, packaging, and/or distribution.· Previous experience in the food industry is considered an asset.· Bachelor’s degree from a recognized university or college with specialization in Food Science is considered an asset.· Intermediate knowledge of MS Office, including Word, Excel, PowerPoint, and Outlook.
Core Competencies:
· Accountability & Reliability· Attention to Detail· Problem Solving· Collaboration & Communication· Time Management· Decision-Making & Judgment
Why Join Crown Packaging?
Benefits:
- A comprehensive health care plan including drug cards, vision care, life insurance and dental plan.
- Employee & Family Assistance Plan coverage with full services, including dietary and nutritional services, retirement planning, and support services.
- RRSP match & Deferred Profits Share Plan.
- Learning & development and growth opportunities.
- 14 paid holidays (stats plus, Christmas Eve, Boxing Day and Easter Monday), per year.
- Annual Events~ Annual Staff Holiday Party, Summer Family BBQ, Safety Luncheons, Birthday celebrations and years of service awards etc.
- Free on-site parking.
Compensation:
- Competitive salary. The final offer will reflect the candidate’s experience and qualifications.
- Opportunity to contribute to a growing, well-established organization backed by a strong ownership group.
- Collaborative, team-oriented work environment with a focus on innovation and continuous improvement.
We are an equal opportunity employer, and as such, will review all qualified applications for this posted position. We thank all applicants for their interest, however, only those selected for interviews will be contacted.
Pay: $50,000.00-$59,000.00 per year
Benefits:
- Casual dress
- On-site parking
Application question(s):
- Please list programs you work with as a QA professional.
Education:
- Bachelor's Degree (preferred)
Experience:
- Manufacturing QA/QC : 1 year (required)
Work Location: In person
