Job Summary
We are seeking a detail-oriented and professional Medical Office Assistant to join our healthcare team. The ideal candidate will provide exceptional administrative support within a busy medical or dental office, ensuring smooth daily operations. This role involves managing patient interactions, maintaining electronic medical records, and supporting clinical staff to deliver high-quality patient care. Experience with electronic health record systems such as Epic and Dentrix, along with strong organizational skills, are highly valued. The Medical Office Assistant will be the first point of contact for patients and visitors, representing our practice with professionalism and compassion.
Responsibilities
- Greet patients and visitors warmly at the front desk, providing excellent customer service
- Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages
- Maintain accurate and up-to-date electronic medical records using systems like Epic and Dentrix
- Verify patient information, insurance details, and update demographic data as needed
- Assist with administrative tasks including filing, data entry, and managing correspondence
- Prepare exam rooms and assist clinical staff with patient flow management
- Handle appointment scheduling, cancellations, and reminders efficiently
- Ensure compliance with healthcare privacy regulations and office policies
- Support billing processes by collecting payments and processing insurance claims when necessary
Qualifications
- Prior experience as a Dental Receptionist or in a Medical Office setting is preferred
- Proficiency with Electronic Medical Records (EMR) systems such as Epic and Dentrix is highly desirable
- Strong knowledge of medical terminology and office procedures
- Excellent organizational skills with the ability to multitask effectively in a fast-paced environment
- Experience working with multi-line phone systems and front desk operations
- Previous office experience in healthcare or administrative roles is advantageous
- Exceptional communication skills and a professional demeanor are essential
- Ability to work collaboratively within a team while maintaining attention to detail
This position offers an opportunity to contribute to a compassionate healthcare environment while developing your skills in medical administration. We value professionalism, efficiency, and a patient-centered approach in all aspects of this role.
Job Type: Full-time
Pay: $17.85-$23.92 per hour
Work Location: In person
