About IntouchCX
IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we’ve scaled with soul, building trusted long-term partnerships and empowering our people to drive positive change.
About the Job
We are changing the way people think about customer service, and we need your help! We’re seeking a Recruitment Associate for the recruitment of our customer service representatives.
As Recruitment Associate, You Will…
- Partner with Recruitment Managers to determine staffing needs
- Interact with applicants & respond to initial inquiries
- Process and track applicant job submissions
- Conduct & request tests needed for hiring
- Recommend ways of improving recruiting process
- Participate in job fairs & hiring events
- Build relationships with internal employees
- Ensure orientation and the onboarding process runs smoothly
As Recruitment Associate, You Have…
- A love for people and thrives in a team environment
- A professional and mature attitude
- Excellent organizational skills and ability to handle a high volume of work
- Good judgment on sensitive issues and can maintain confidentiality
- Previous experience with interviewing and selecting candidates is an asset
- 1-2 years administrative experience in a fast-paced environment
IntouchCX provides Equal Employment Opportunities in accordance with all provincial and federal laws. IntouchCX is committed to ensuring equality of opportunity in all aspects of employment and does not discriminate based on protected characteristics.
IntouchCX is committed to accommodating persons with disabilities. If you need accommodation at any stage of the application process or want more information on our accommodation policies, please let us know.
Benefits of Working as a Recruitment Associate…
- Industry-leading medical, vision, and dental benefit plans + paid time off benefits
- Amazing career growth opportunities