Overview
We are seeking a dynamic and organized Tattoo Studio Assistant Manager to join our vibrant team. This role is essential in ensuring smooth daily operations, delivering exceptional guest services, and supporting the growth of our studio. The ideal candidate will possess strong communication skills, a passion for customer service, and experience in helping managing and running a tattoo studio. This position offers an exciting opportunity to be part of a creative industry while developing leadership skills and contributing to a welcoming studio atmosphere. Tattooing experience is also required.
Duties
- Oversee daily studio operations, ensuring a clean, safe, and welcoming environment for clients and staff
- Manage front desk responsibilities including scheduling appointments, check-ins, and guest inquiries
- Provide excellent customer service by addressing client needs and fostering positive guest experiences
- Assist with sanitation procedures to maintain health standards and ensure compliance with safety regulations
- Support tattoo artists with client consultations, product demos, and retail sales of studio merchandise
- Promote studio services such.
- Upsell additional services and products through effective communication and personalized recommendations
- Coordinate with team members to ensure efficient workflow during busy hours
- Assist in training new staff members on studio policies, sanitation protocols, and customer service standards
- Plan and organize, set up event booths, help owner with transportation.
- - Assisting with Opening & closing duties cleaning and organizing, making sure the studio is organized and clean, up to Industry standards and following Tattoo Studio/Interior Health protocols.
- Answering the phone & greeting clients, directing clients, consulting and advising clients. as it comes
- Managing and help the owner manage the studio throughout, we open 7 days a week, so the Tattoo Studio Assistant Manager is required to fulfill the spot and assist the owner and team with running a smooth operation.
- Weekly checking, organizing and ordering inventory. Making sure of expiry dates, keeping track of inventory, research on cheapest products out there, good quality products, new products on the market, faulty supplies, making sure we use products that have close expiry dates and products that are up to industry standard, knowledge of the industry is required. Keeping track of what products we need and on how fast we go through each kind of product. Finding new suppliers in case we face shortage and usual suppliers are no longer holding the products we need. Getting the best deals to save costs.
- Ordering tattoo artists special supplies like needles, machines and ink, and only someone with industry knowledge would know what to order.
- Fixing, maintaining the studio machines & furniture, lighting and other duties that pop up suddenly, tattoo station lights, trolleys, beds, and any other sudden or ongoing issue we face, the tattoo studio assistant manager is responsible for that.
- There's always something to be maintained and organized, this helps with keeping the studio functioning well and reducing waste/costs.
- Preparing for upcoming events, organizing transportation and planning, setting up booths, greeting clients and visitors, promoting our brand, assisting artists with their clients, booking in clients, guiding them through the tattoo process from consultation to finished product, and also upselling our services professionally keeping in mind industry guidelines.
- Help planning and organizing tattoo conventions and events with the Owner of the tattoo studio.
- Assisting with deep cleaning to keep up with tattoo artist standards/interior health protocols for tattoo artists and studios.
- Training new staff and overlooking old staff
- Assisting the owner with tasks as they come up.
- Tattooing in the middle of the day throughout when needed.
- Being the second in command for the tattoo studio Owner.
Experience
English
Education
- Secondary (high) school graduation certificate
Experience
5 years or more
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
ResponsibilitiesTasks
- Plan and organize daily operations
- Determine staffing requirements
- Resolve issues that may arise, including customer requests, complaints and supply shortages
- Recruit, hire and supervise staff and/or volunteers
- Supervise office and volunteer staff
- Consult with clients to determine project needs
- Maintain inventory of supplies
- Maintain inventory of equipment
- Schedule and confirm appointments
- Provide staff training
- Manage events
- Designing traditional tattoos
- Plan, organize, direct, control and evaluate daily operations
- Handy with fixing electronics, tattoo machines, and tattoo furniture.
- Can drive a truck and lift heavy stuff to help the owner set up tattoo pop up booths at events throughout the year.
Supervision
Experience and specializationComputer and technology knowledge
- Point of sale system
- Electronic scheduler
- Inventory control software
- Electronic mail
Area of work experience
- Tattoo artist
- Design
- Tattoo Studio Assistant Managing
- Tattoo industry knowledge.
Specialization or experience
- Specialized environmental skills and knowledge
Additional informationTransportation/travel information
- Own transportation
- Own vehicle
- Valid driver's licence
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Handling heavy loads
- Attention to detail
- Sitting
- Combination of sitting, standing, walking
- Standing for extended periods
Personal suitability
- Adaptability
- Analytical
- Collaborative
- Creativity
- Efficiency
- Energetic
- Goal-oriented
- Hardworking
- Integrity
- Outgoing
- Positive attitude
- Proactive
- Quick learner
- Time management
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Interpersonal awareness
- Judgement
- Organized
- Team player
- Maturity
- Patience
- Resourcefulness
- Ability to multitask
BenefitsHealth benefits
- Dental plan
- Health care plan
Other benefits
- Free parking availableThis role offers an engaging work environment where creativity meets professionalism. The Assistant Manager will play a key role in fostering a positive studio culture while supporting business growth through excellent service delivery.
Pay: $38.40 per hour
Benefits:
- Dental care
- On-site parking
Work Location: In person
