About Calgary Co-op
Calgary Co-op is one of Canada's largest retail co-operatives, proudly serving members across Calgary and area. With a diverse portfolio spanning food, pharmacy, gas, home health, and wine & spirits, we're committed to delivering exceptional value and community impact. We believe in putting members first — and that starts with the talented people who make it happen.
What you’ll do
In this role, you will own the day-to-day operations of our online shopping platform across all Calgary Co-op lines of business, ensuring a seamless and inspiring experience for our customers.
- Manage website layout including banners and widgets, ensuring seasonal, relevant, and promotional content is always fresh and compelling.
- Optimize the online shopping experience to drive sales, engagement, and customer satisfaction.
- Administer product content: educational content, product recommendations, imagery, pricing accuracy, recipe selections, and category hierarchy.
- Coordinate and execute approved digital marketing initiatives aligned with our eCommerce and Brand strategy.
- Create and maintain online promotions including BOGO offers, exclusive online sales, etc..
- Develop training materials to coach teams on eCommerce processes and best practices.
- Partner with IT, external vendors, and QA teams on platform testing, issue resolution, and system performance monitoring.
- Evaluate existing processes and identify opportunities for improvement or modernization.
- Provide application support to customers and store teams as required.
Participate in health, safety and environment (HSE) activities in accordance with company policy.
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What You Bring
Required Qualifications
- College Diploma in Marketing, Business Administration, or a related field; or equivalent retail industry experience.
- 1–2 years of merchandising or operations experience.
- Knowledge of eCommerce platforms, technologies, and best practices.
- Proficient in Microsoft Office; strong written and verbal communication skills.
- Strong analytical mindset with the ability to translate technical information for non-technical audiences.
- Proven ability to multitask, problem-solve, and meet deadlines independently.
Customer empathy — a genuine passion for enhancing the digital shopping experience.
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Nice to have
- Experience with UX, Adobe Photoshop, InDesign, or Google Analytics.
- Proficiency in data analysis tools and techniques.
- Degree in Digital Marketing or a related field.
- Familiarity with item and product management applications.
- Experience in grocery, fuel, liquor retail environments.
- Background in omnichannel retail (brick-and-mortar + eCommerce).
- Awareness of industry trends and competitor activity in eCommerce.
Strong collaboration skills; comfortable working with cross-functional teams including IT, Marketing, Merchandising, and Store Operations.
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Why Calgary Co-op?
Be part of a purpose-driven, member-owned organization with deep roots in the Calgary community.
Competitive compensation and comprehensive benefits package.
Collaborative and inclusive workplace culture.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
