POSITION: Boutique Associate
DEPARTMENT: Retail
STATUS OF POSITION: Part-Time
JOB HIGHLIGHTS: Work as a team, Staff perks, Guest interaction
Looking for more than just a job? At Deerhurst Resort, you'll work in the heart of beautiful Muskoka while helping create memorable experiences for guests from around the world. As a Boutique Associate, you'll be part of a fun, supportive team and help bring Deerhurst's lifestyle brand to life through exceptional service, inspiring displays, and thoughtfully curated merchandise.
Working at Deerhurst means being part of a team in one of Canada's most beautiful resort settings, where you can enjoy complimentary staff activities such as golf, canoeing, kayaking, and more. Team members receive discounts on food, retail merchandise, and resort activities, and affordable on-site staff housing is available with internet, laundry facilities, and shuttle service. Deerhurst also offers opportunities for growth and development, along with a fun and collaborative environment where you can build lasting friendships and create memorable experiences every day.
The Boutique is Deerhurst Resort's destination for stylish logo apparel, unique gifts, accessories, and Muskoka-inspired merchandise. We take pride in creating a welcoming and elevated shopping experience that reflects the spirit and lifestyle of Deerhurst.
As a Boutique Associate, you'll be one of the friendly faces our guests remember. You'll help guests and fellow hosts discover the perfect Deerhurst keepsake, maintain beautiful merchandise displays, and ensure every visit to The Boutique is memorable.
This role is perfect for someone who loves fashion, retail, hospitality, and creating exceptional experiences.
Welcome guests and provide exceptional customer service.
Assist guests and hosts with purchases and answer questions about resort activities and amenities.
Operate the point of sale system and handle transactions accurately.
Open and close the Boutique and complete daily cash outs.
Merchandise products and maintain attractive displays.
Receive, replenish, and organize inventory.
Maintain a clean, organized, and welcoming store environment.
Help resolve guest concerns with professionalism and positivity.
Stay informed about resort events and activities to provide helpful recommendations.
Support fellow team members and contribute to a positive workplace culture.
Assist with additional tasks and projects as needed.
Positive energy and a passion for delivering exceptional guest experiences
Strong communication and interpersonal skills, with the ability to work both independently and as part of a team
An eye for detail and pride in maintaining an organized, welcoming environment
Initiative, sound judgment, and the ability to solve problems with professionalism and composure
Adaptability and the ability to thrive in a dynamic, fast paced setting
Strong time management skills and comfort using computers and retail systems
Flexibility to work a variety of shifts, including evenings, weekends, and holidays
Previous retail or customer service experience is an asset, but a great attitude and willingness to learn are just as important
Smart Serve certification preferred.
Previous retail or customer service experience is considered an asset.
Cash handling experience preferred.
First Aid/CPR certification is an asset.
A high school diploma or equivalent is considered an asset.
Must be legally eligible to work in Canada.
Visa Requirements: Must be eligible to work in Canada
The above job description is not intended to be exhaustive lists of all responsibilities, skills or efforts associated with or expected of the role, but are intended to accurately reflect principal job elements.
