About Us
We are looking for a compassionate, motivated, and career-oriented Veterinary Assistant to join our team. This role is best suited for individuals who are genuinely interested in building a future in veterinary medicine and who are eager to learn in a hands-on clinical environment.
Whether you are currently studying veterinary technology/assisting or planning to pursue a long-term career working with animals, we provide mentorship, training, and opportunities to grow within the field.
This is more than a general animal care position we are looking for someone who is excited about veterinary medicine, patient care, and becoming part of a dedicated medical team.
Responsibilities
- Greet clients and patients
- Answer phones, mails, and client inquiries
- Book, confirm, and manage appointments
- Check clients in and out
- Process invoices and payments
- Safely restrain pets during examinations and treatments using best practices
- Assist veterinarians with patient exams and treatments
- Prepare animals and surgical areas for procedures and surgery
- Monitor and record medications and treatments administered
- Maintain accurate electronic patient records and medical notes
- Ensure hospitalized and kenneled pets are clean, comfortable, and well cared for
- Communicate with clients regarding their pet’s care and appointments
- Answer phones and assist with scheduling appointments
- Support curbside services when needed
- Maintain cleanliness of treatment areas, exam rooms, tables, and floors
- Assist with inventory management and clinic organization
- Coordinate with suppliers and vendors as needed
Who We’re Looking For
We are especially interested in candidates who:
- Are pursuing or planning a career in veterinary medicine, animal health, or animal care
- Enjoy working in a fast-paced medical environment
- Are eager to learn and take initiative
- Have a strong work ethic and attention to detail
- Work well both independently and as part of a team
- Are compassionate toward both animals and clients
- Are comfortable handling multiple tasks throughout the day
Prior veterinary or animal care experience is an asset, but we are willing to train the right candidate who demonstrates passion, reliability, and a genuine interest in the veterinary field
Qualifications
- High School Diploma required
- Veterinary Assistant education completed or currently in progress is preferred
- Customer service experience is strongly preferred
- Strong communication and organizational skills
- Comfortable learning new technology and veterinary software
- Reliable transportation to Fort Erie and Niagara Falls locations, please do not apply if this is not possible
Physical Requirements
- Ability to lift up to 50 lbs routinely
- Ability to stand for extended periods
- Frequent bending, twisting, and movement throughout the workday
Hours & Location
This position works between our two clinic locations:
Lakeshore Animal Hospital – Fort Erie
Monday, Tuesday, Thursday, Friday: 9:00 AM – 5:00 PM
Lundy’s Lane Animal Hospital – Niagara Falls
Wednesday: 9:00 AM – 5:00 PM
After hours availability as needed
Job Details
- Part-time, Permanent
- In-person position
- Reliable commute or ability to relocate before starting required
Job Types: Part-time, Permanent
Pay: $17.60-$22.00 per hour
Ability to commute/relocate:
- Fort Erie, ON: reliably commute or plan to relocate before starting work (required)
Experience:
- veterinary assistant: 1 year (preferred)
Work Location: In person
