Location: Toronto, ON
Onsite Flexibility: Hybrid currently 3 days in office, 2 days WFH (with potential return to 5 days in office at a future date TBD)
- Position Type: Contract
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Contract Duration: 6 months
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Pay Rate: $110.00 $125.00 / Hour (CAD)
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Shift / Schedule: Days (First Shift)
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Work Authorization: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
The Senior Program Manager (IT) is responsible for leading large-scale, complex, multi-year technology programs that span business areas, delivery teams, and vendor partners. This role provides strategic oversight, governance, and end-to-end delivery leadership to ensure programs meet business objectives, align with enterprise architecture standards, and deliver measurable value. The Senior Program Manager drives collaboration across cross-functional teams, manages risks and financials, and ensures solutions are delivered on time, within scope, and within budget.
Program Leadership & Strategy
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Define program vision, scope, objectives, and success measures in alignment with enterprise and business strategies.
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Develop multi-year program roadmaps, integrating business priorities, technology strategy, budget constraints, and resource capacities.
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Provide leadership across multiple concurrent projects, ensuring cohesive and coordinated delivery.
Governance & Stakeholder Management
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Establish program governance, including decision-making forums, reporting structures, and performance metrics.
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Lead communication with senior executives, business partners, and technical leadership to ensure alignment and transparency.
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Manage competing priorities and negotiate acceptable solutions across stakeholder groups.
Program Delivery & Execution
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Oversee end-to-end planning, execution, monitoring, and closure of program components.
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Drive program status reporting, including progress, risks, issues, dependencies, and budget health.
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Ensure quality assurance practices, architectural alignment, and adherence to IT policies and standards.
Financial & Resource Management
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Develop and manage multi-year program budgets, forecasts, and investment proposals.
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Allocate and optimize resources across project teams, vendor partners, and shared services.
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Oversee procurement activities, contracts, and vendor performance.
Risk & Issue Management
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Identify, document, and mitigate program risks and issues throughout the delivery lifecycle.
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Lead escalation management, cross-team dependency resolution, and scope change control.
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Implement best practices focused on proactive risk detection, transparent reporting, and strong program control frameworks.
Leadership & Team Development
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Provide coaching, guidance, and direction to project managers, business analysts, technical leads, and delivery teams.
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Foster a culture of collaboration, accountability, and continuous improvement.
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Champion diversity, inclusion, psychological safety, and high-performance team principles.
- 8 years of progressive experience in IT project/program management, including leadership of large, complex, multi-stakeholder initiatives.
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Experience in Agile, Waterfall, and hybrid delivery methodologies.
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Demonstrated ability to manage vendors, contracts, and third-party delivery partners.
- Public Sector experience.
- Strong understanding of enterprise IT systems, system integration, cloud technologies, cybersecurity, and solution delivery.
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Advanced skills in program planning, financial management, risk management, and governance.
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Exceptional communication, negotiation, and relationship-building skills.
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Strategic Thinking
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Leadership & Influence
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Stakeholder Engagement
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Decision Making
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Change Leadership
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Problem Solving
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Financial Acumen
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Delivery Excellence
- PMP, PgMP, or PMI-ACP certification.
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PROSCI Change Management certification.
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ITIL certification.
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Agile/Scrum certifications (e.g., CSM, SAFe).
- Bachelor's degree in Computer Science, Information Technology, Business Administration, or equivalent experience.
- Candidate does not need to be technical themselves but should be able to liaise with IT.
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Must Haves: 8 years of experience developing multi-year program roadmaps; 8 years of experience overseeing end-to-end planning, execution, monitoring, and closure of program components; 8 years of experience establishing program governance including decision-making forums, reporting structures, and performance metrics.
Sustainability-focused organization delivering integrated transit to enrich regional prosperity.
GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.
Job Number: 26-06204
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