About Us
Verger Belliveau Orchard is a locally owned apple orchard, cidery, and agritourism destination offering fresh products, seasonal experiences, and a warm community atmosphere established in 1932. We are one of Atlantic Canada’s premier growers and suppliers of apples. Located in Southeastern New Brunswick, we cultivate over 110 acres of orchards and grow over 25 apple cultivars, with a primary focus on Honeycrisp, Gala, and Ambrosia.
In addition to fresh apples, we produce a growing line of value-added products including sweet cider, sparkling beverages, SCOW hard ciders, and Crooked fruit wines—supported by strong direct-to-consumer and wholesale marketing channels.
We are currently seeking a highly organized, bilingual Office Administrator / Customer Service & Sales Coordinator to support our growing operations.
Position Summary
This is a full-time 40 hours per week position and a key part of our administrative and customer support function. You will serve as the first point of contact for many of our clients and partners, while supporting sales administration, documentation, and inventory tracking.
This role will also provide day-to-day administrative support to our SCOW Sales Representative, helping ensure smooth coordination of customer communications, order follow-ups, and sales related administrative needs.
You’ll thrive in this role if you are detail-oriented, calm under pressure, and enjoy working in a fast paced environment with seasonal peaks.
Key Responsibilities
Customer Service & Order Processing
- Respond to incoming calls, emails, and customer inquiries in a professional manner
- Process and manage customer orders from start to finish
- Maintain accurate customer information and records
Sales Administration & Shipping Coordination
- Prepare required documentation for shipments and deliveries
- Book and coordinate shipment time slots to ensure smooth logistics
- Process purchase orders for incoming apple purchases
SCOW Sales Support
- Support the SCOW rep with administrative and coordination tasks as needed
- Assist with sales follow-ups, customer communications, and documentation support
- Help maintain accurate sales/customer records and reporting support as required
Accounts & Invoicing Support
- Reconcile invoices and ensure accuracy before forwarding for payment processing
- Support administrative tracking and filing as needed
Inventory & Reporting
- Accurately track inventory and update systems regularly
- Create and present ad hoc administrative/sales reports
- Support ordering of operational office supplies and administrative materials
Who You’ll Work With
This role collaborates closely with multiple departments and teams across our business. You will work alongside:
- The Orchard leadership and administrative team, supporting day-to-day office operations
- Our SCOW Sales Representative, helping coordinate customer communication, orders, and sales support
- Production and warehouse/shipping teams, to ensure accurate documentation, inventory tracking, and smooth deliveries
- Wholesale customers and partners, acting as a reliable and professional point of contact
Qualifications
- 2+ years of experience in customer service, sales administration, or office administration (preferred)
- Strong organizational skills and attention to detail
- Strong computer skills, including Microsoft Office (Excel, Word, Outlook)
- Excellent communication skills and professionalism
- Fluent in English and French (spoken and written)
Assets (Nice to Have)
- Experience with Sage 300 (strong asset)
- Post-secondary education (Associate or Bachelor’s degree), or equivalent experience
- Knowledge of agricultural operations or seasonal production environments
Why Join our Team?
- A stable, full-time role (40 hours/week) with a respected long-standing New Brunswick business
- Work with a supportive and close-knit team in a growing and innovative business where your work makes an immediate impact
- A dynamic workplace with a strong connection to local agriculture and food/beverage production
How to Apply:
Send your resume to [email protected] or apply in person at our office. We look forward to hearing from you and welcoming you to our team!
Pay: $33,072.00-$46,000.00 per year
Work Location: In person
