Part-Time Office Administrator
New Heights Physiotherapy – Milton, ON
Position Type: Part-Time
Schedule: Monday to Friday, 12:00 PM – 5:00 PM (25 hours/week)
Join Our Growing Healthcare Team
New Heights Physiotherapy is seeking a friendly, organized, and dependable Office Administrator to join our growing multidisciplinary healthcare clinic in Milton.
As the first point of contact for our patients, you will play an important role in creating a welcoming experience while ensuring the smooth day-to-day operation of the clinic. We are looking for someone who enjoys helping people, thrives in a fast-paced environment, and takes pride in delivering exceptional customer service.
About Us
New Heights Physiotherapy is a modern rehabilitation clinic dedicated to helping individuals improve their health, mobility, and quality of life. Our team is committed to providing evidence-based care in a supportive and collaborative environment where both patients and staff feel valued.
Key Responsibilities
- Welcome patients and provide outstanding customer service
- Answer incoming phone calls and respond to emails professionally
- Schedule, confirm, and manage patient appointments
- Process payments and maintain accurate financial records
- Verify and submit insurance claims when applicable
- Manage patient records while maintaining strict confidentiality
- Coordinate daily clinic operations and administrative tasks
- Assist with patient intake and registration
- Follow clinic policies, procedures, and privacy regulations
- Support healthcare practitioners with administrative needs
- Maintain a clean, organized, and professional reception area
Qualifications
- Previous administrative, receptionist, customer service, or medical office experience is preferred
- Strong communication and interpersonal skills
- Excellent organizational and multitasking abilities
- High attention to detail and accuracy
- Ability to work independently and as part of a team
- Professional, positive, and dependable attitude
- Strong computer skills, including Microsoft Office and online scheduling systems
- Experience with healthcare software is considered an asset
What We're Looking For
The ideal candidate is:
- Friendly and welcoming
- Reliable and punctual
- Organized and detail-oriented
- Comfortable working in a busy environment
- A quick learner who can adapt to changing priorities
- Professional and trustworthy
- Proactive and solution-focused
What We Offer
- Supportive and collaborative work environment
- Modern and professional clinic setting
- Ongoing training and mentorship
- Opportunity for professional growth and increased responsibilities
- Meaningful work helping patients on their health and recovery journey
Compensation
$20.00 – $23.00 per hour, based on experience and qualifications.
How to Apply
Please submit your resume and a brief cover letter explaining why you would be a great fit for our team.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
New Heights Physiotherapy
Milton, Ontario
Pay: $20.00-$23.00 per hour
Benefits:
- Casual dress
- Company pension
- Flexible schedule
- On-site gym
- On-site parking
- Paid time off
Work Location: In person
