Rocky View County values our employees and provides a welcoming and stable work environment where positive energy, creativity, and a service mindset are encouraged. We seek individuals who enjoy making a difference and contributing meaningfully to a vibrant community. Our valued and diverse team of 500+ employees are provided with the same concern, respect, and caring attitude as the 45,000 people who call Rocky View County home.
At Rocky View County we value employee work/life balance. Staff are provided with opportunities to grow professionally while being supported with paid training, a competitive salary, benefits after 30 days, 27 paid days off in their first year, plus general holidays, a pension plan, paid sick time, and a hybrid work environment for eligible positions.
Position Summary
Reporting to the Supervisor, Taxation and Accounts Receivable and overseen by the Manager, Finance, the Cashier and Administrative Support Representative is responsible for processing and reconciling all payments for the County, data entry, supporting Finance and providing excellent customer service. The Cashier and Administrative Support Representative ensures that all information handled is accurate and that confidentiality is maintained.
Core Accountabilities
Cashiering and Administrative Support
- Provides exceptional customer service to the public as the County's first point of contact by answering inquiries at the front counter, by email, and over the phone.
- Provides for the cash functions as Cashier, using the financial system to receive and record payments on all amounts due to the County.
- Prepare and balance daily cash receipt batches for all payment and system types, cash receipt adjustments, refunds, cheque requisitions and journal entries.
- Receiving and distributing mail, faxes, and emails to the appropriate department or staff.
- Assist with preparing letters, reports, forms, memos, workbooks, and other materials.
- Scans source documents into electronic media and files and shreds documents as required.
- Process and research returned mail.
- To perform backup duties for Accounts Receivable and Taxation as required.
- Lead by example, by providing superior customer service as well as following and promoting industry best practices and County values and objectives.
- Perform other administrative duties and special projects as assigned.
Position Requirements
Completion of certification in finance, accounting, or related education, along with a minimum of 1 year of progressively responsible and diversified experience in customer service and data entry.
- High attention to detail.
- Must be bondable. As a position with potential high-risk exposure to theft or fraud, a criminal record check is required.
- Good keyboarding and mathematical skills.
- Strong organizational skills.
- Demonstrated superior customer service skills.
- Good verbal communication skills.
- Comfortable working on computers and filing systems.
- Ability to stay focused on repetitive tasks and process a large volume of work with a high degree of accuracy.
- Demonstrated cooperative team player, maintaining a positive attitude and fostering a positive work environment.
- Demonstrates knowledge of a municipal government organization and maintains a working knowledge of departmental rules, regulations, policies, procedures, and functions.
- Demonstrates superior customer service skills to both internal and external customers.
We thank applicants for their interest. Only those selected for an interview will be contacted.
Applications can be submitted online at www.rockyview.ca/careers.
We only accept resumes and additional application documents through our online recruitment system. In-person applications, email or other online forms will not be considered
Closing Date: Posting will close at 10 p.m. on July 26, 2026 or until a suitable candidate is found.
We recommend applying as soon as possible as we cannot accept late applications.
Interviewing and hiring may commence prior to the posted closing date.
If you require an accommodation during any part of the application or hiring process, please contact us at
[email protected] and we will work with you to meet your needs.
