Billing Coordinator - Markham
Location: 8050 Woodbine Avenue, Markham
Position Type: Permanent Full-Time
Reporting To: District Manager
Start Date: Immediate
Hours: Monday to Friday, 8:00am to 4:30pm
Compensation: $60,000-$65,000 per annum
About Miller Waste Systems:
Founded in 1961, Miller Waste Systems is a proudly Canadian, family-owned company with 65 years of experience providing waste management and diversion services to municipalities, businesses, and industries across Ontario, Nova Scotia, and New Brunswick.
Today, Miller Waste operates collection fleets, recycling facilities, transfer stations, and composting operations that help communities manage waste responsibly while recovering valuable resources from the waste stream.
Miller Waste has been recognized as one of Canada’s Best Managed Companies for 16 consecutive years, a distinction that reflects our commitment to strong leadership, operational excellence, and a culture that values our people.
At Miller Waste, our people are our greatest strength. We provide a safe workplace, competitive compensation, opportunities for advancement, and the chance to build a long-term career with a company that is trusted by the communities it serves.
Summary:
The Billing Coordinator is responsible for ensuring accurate and timely billing, invoicing, and account reconciliation for municipal and commercial customers. This role works closely with Operations, Customer Service, and Finance teams to verify service data, resolve billing discrepancies, and support month-end financial processes. The ideal candidate is detail-oriented, organized, and experienced with billing systems in a fast-paced operational environment.
Responsibilities:
As a Billing Coordinator, your duties will include but are not limited to:
- Process and generate customer invoices in accordance with established billing procedures and schedules.
- Review service tickets, work orders, and operational data to validate billing information prior to invoicing.
- Maintain accurate customer billing records and supporting documentation.
- Investigate and resolve routine billing discrepancies, customer inquiries, and invoice-related issues.
- Assist with account reconciliations and billing adjustments as required.
- Support month-end billing activities to ensure accuracy and completion within established timelines.
- Collaborate with Operations, Dispatch, Customer Service, and Finance teams to ensure accurate and complete billing information.
- Generate billing reports and provide administrative support related to billing activities.
- Ensure compliance with company billing procedures, customer agreements, and documentation standards.
- Identify billing issues and escalate complex discrepancies to appropriate stakeholders for resolution.
Assist with maintaining billing data integrity within TRUX and related systems.
Support continuous improvement initiatives related to billing processes and reporting.
Competencies & Qualifications:
- Previous experience in billing, invoicing, accounts receivable, or administrative support roles.
- Experience with TRUX or similar ERP, billing, or operational management systems.
- Strong attention to detail, accuracy, and problem-solving skills.
- Proficiency in Microsoft Office, particularly Excel.
- Excellent organizational, communication, and time management skills.
- Ability to manage multiple priorities and meet month-end deadlines in a fast-paced environment.
- Experience in waste management, transportation, logistics, or a related industry is considered an asset.
- Post-secondary education in Business Administration, Accounting, Finance, or a related field is an asset.
Posting closing date: This posting will remain active until it has been filled. This posting is for an existing vacancy. Artificial intelligence is not used in the screening, assessment, or selection of applicants for this position.
We realize that you may not feel you have every qualification listed and that working to secure a career can be stressful. If you feel that you meet most of the company’s needs and that your passion for your work adds value to a growing company, we would still love to hear from you.
Miller Waste Systems is committed to equity, diversity and inclusivity in the workplace, we welcome applications from women, racially visible individuals, people with disabilities, indigenous peoples, and LGBTQ2S+ persons.
We are committed to providing people with disabilities with equal opportunities and standards of goods and services and are fully compliant with applicable provincial Disabilities Acts.
Miller Waste Systems strives to be an employer of choice. As a proudly Canadian, privately owned and operated Waste Company we have over 65 years’ experience of providing quality service to all our customers. We have been successful in achieving this goal by providing a family and employee centric environment at all our locations. We provide industry leading work environment and compensation, benefits, and pension programs.
