Job Summary
We are seeking a dedicated and detail-oriented Optometric Assistant to join our eye care team. The ideal candidate will provide exceptional patient care, support the optometry staff, and ensure the smooth operation of the front desk and clinical processes. This role offers an excellent opportunity to gain experience in a fast-paced medical environment while contributing to patient health and satisfaction. Prior experience in medical offices, optical settings, or retail sales is highly valued. The Optometric Assistant will be instrumental in managing patient interactions, handling electronic medical records, and supporting daily clinic functions.
Responsibilities
- Greet patients warmly and assist them through check-in and check-out procedures at the front desk
- Prepare patients for eye examinations by collecting medical histories and updating records
- Assist optometrists during eye exams, including setting up equipment and providing patient instructions
- Manage electronic medical records using systems such as Epic, ensuring accuracy and confidentiality
- Schedule appointments, confirm upcoming visits, and reschedule as needed to optimize clinic flow
- Educate patients about optical products, lens options, and frame selections to support retail sales efforts
- Perform administrative tasks such as answering phones, handling patient inquiries, and processing payments
- Support inventory management for optical supplies and assist with retail sales of glasses and accessories
- Maintain a clean, organized clinical environment adhering to health and safety protocols
- Provide compassionate care to pediatric patients and assist with pediatric-specific needs when necessary
Experience
- Prior experience working in a medical office setting is preferred
- Familiarity with electronic medical records systems such as Epic is highly desirable
- Experience in optical or eyewear retail sales is a plus
- Knowledge of medical terminology related to eye care enhances patient communication skills
- Previous front desk or patient care roles demonstrate strong organizational and interpersonal skills
- Experience working with pediatric patients is beneficial but not required
This position offers an engaging work environment where your skills can directly impact patient well-being while providing opportunities for professional growth within the healthcare field.
Pay: $20.00-$25.00 per hour
Benefits:
Work Location: In person
