Job Summary
Ecoline Windows is hiring a proactive and organized Service Coordinator in Toronto to manage service appointments, technician schedules, and customer communication. This behind-the-scenes role is key to keeping our service operations running smoothly.
Duties
- Schedule and coordinate service appointments with customers and technicians.
- Maintain accurate service records in CRM system.
- Communicate appointment details and changes to relevant parties.
- Track service requests and ensure timely resolution.
- Support the service team with administrative tasks.
Qualifications
- Strong organizational and time-management skills.
- Excellent communication and customer service abilities.
- Experience in scheduling or coordination roles.
- Proficient in using CRM systems and Microsoft Office.
- Ability to multitask in a fast-paced environment.
Please note that this position might be stressful sometimes. We are looking for a dedicated individual who is passionate about providing excellent service and support. If you meet these qualifications and are ready to contribute to our team, we encourage you to apply.
Job Type: Full-time
Pay: $18.00-$22.00 per hour
Experience:
- Window Installation: 1 year (preferred)
Work Location: Hybrid remote in Thornhill, ON L4J 3M8
