Job Summary
Ecoline Windows is hiring a proactive and organized Service Coordinator in Vaughan to manage residential window and door service cases, and customer communication. This behind-the-scenes role is key to keeping our service operations running smoothly.
Duties
- Maintain accurate service records in CRM system.
- Communicate appointment details and changes to relevant parties.
- Track service requests and ensure timely resolution.
Qualifications
- Strong organizational and time-management skills.
- Excellent communication and customer service abilities.
- Experience in scheduling or coordination roles.
- Proficient in using CRM systems.
- Ability to multitask in a fast-paced environment.
- Knowledge in residential window and door is an asset.
Please note that this position might be stressful sometimes. We are looking for a dedicated individual who is passionate about providing excellent service and support. Training will be provided. If you meet these qualifications and are ready to contribute to our team, we encourage you to apply.
Job Type: Full-time
Pay: $20.00-$22.00 per hour
Experience:
- Window Installation: 1 year (preferred)
Work Location: Hybrid remote in Thornhill, ON L4J 3M8
